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about Precision Door
Precision Door of the Tri-State Areahas received 1368 reviews, averaging 4.92 Stars:
Monroe, NY
Valley Cottage, NY
I did not know Precision. I took a chance. The first good sign was the receptionists who was very polite. She said next week was the earliest. I asked if we could have our repair the next day. She said "I will try". After waiting a short time she arranged for the next AM. Perfect. Luke arrived right on time, was very professional, informative, polite and friendly. Again a perfect combination. I would not go anywhere else.
- Jon Prusmack
New Windsor, NY
In March 2017, I had Precision Overhead Garage Doors install 2 Doors. On October 30, 2018, the lock assemblies came loose and the handles on both doors were falling off. The technician Luke Stachura explained to me the reason. Quite simply, when the door lock assembly was installed, the cylinder was not centered properly. As for the handles, the bolts had nothing to grip onto because the doors are hollow at the bottom. Luke, drove the bolts straight thru to the the inside and then fastened a nut to secure each handle. In my opinion, Luke should be a supervisor training the technicians. Luke, knew exactly what needed to be executed to resolve both issues. We are extremely pleased with the resolution implemented.
- Francis Rich
Nyack, NY
Great service from start to finish! Professional, transparent, great work from technician -- all done promptly and with excellent attention to detail. Thank you!
- Tamara Jhashi
Greenwich, CT
The technicians who came to repair my garage doors were professional and polite Very neat Explained the work to be done and explained an estimate for additional repairs in detail Would highly recommend this business
- Carey Giannetti
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We had our garage doors installed in February and had several issues with the new guy installing it. The noise was louder than our original doors and he had to come back twice. Fast forward to months later and one of the doors would keep opening when I tried to close it. I placed a call yesterday and was told someone would call me back to set up a service appointment. No one called me so I called back today. I played phone tag and got transferred to several people. One woman tried to play up the fact the sensor is super sensitive and I felt like we were being discouraged from having a tech come out. Thankfully Rick was sent today and fixed this issue. He was knowledgeable and spent time correcting the mistakes the installer made. One of the panels was crooked, the trim was being scraped because something wasn’t done during install and the track was very noisy. Rick fixed all of this. I’m happy with the tech but feel like it’s such a hassle to get through to anyone and have them care.
- Nicole Gaunt
Product:
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Technician- very professional and tidy Concerned about his customer job satisfaction. An awesome guy!
- Marie Barrett
Washingtonville, NY
Door install went ok. 2nd tech showed up hours later and a 3rd guy sat in my driveway on the cell phone most of the day, it was a manager who never introduced himself to a paying customer...RUDE. 3 of the insulation panels had kinks in them and the installation tech told me that he made a note of it and someone would get back to me to put them in....that was months ago still no body has called or showed up to replace the insulation panels. Fast to ask for the 2nd payment of the job and then they forget you if it's a warranty item. My advice if there's anything wrong with the doors when they show up after the install...dont pay the 2nd half of the payment until all work and materials are installed and see how fast then they come back. I paid 3400 for this job so I expected perfect materials as promised....next time shop around.
- Mario Rodriguez
Stony Point, NY
I would like to say our experience with Luke was great he was very knowledgeable and explained everything did a great job he put a new motor and set remote and keyboard up
- Vincent Pastore
Rhinebeck,
Everything went as I was told. Malik Dennard was there technician who installed my garage door and his work was thorough and professional. I would recommend Precision Door and Malik Dennard any time to anyone. 5 stars
- Richard Hutchings
New City , NY
I had two openers and two garage doors removed and installed.Service was excellent.All the technicians were respectful and knowledgeable. I will recommend. I will not use any other company for service or repairs.Very satisfied.John D
- John Demodna
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Your service technician Jessie came back today to replace the remote he removed yesterday from the front of the garage. He did it without complaint or lecture. I appreciate that. I don't appreciate your third-rate advertising jingle when put on hold. I don't need to hear over and over and over how I can trust Precision.
- john haines
Fishkill,
Anthony was great, arrived right on time, surveyed the situation and got right to work fixing it. The door was making a lot of clanging and banging noise, particularly when it was on the way down. He found the reason for it, went out to the truck, and fixed it in a short period of time. Now it works like it used to when he they installed it in April. He also explained exactly why it was making those noises so I would know. That's important to me. I am very happy now that my garage door has been restored to the way it used to be.Thanks, Anthony! Best wishes to all at Precision Door Service, Christine
- Christine Chagnon
Brewster, NY
Anyone I talked to within the company was very knowledgeable, patient and willing to help. My doors are beautiful, installed with no issues by Anthony. Rick Colmen was my first contact and I would have him as one of my employees if I could
- Nick Durante
Ulster,
Dear Future Precision Door Customer, Stop wasting your time shopping. This company is wildly professional. Came exactly when they said they would. Texted me the name and face of Luke, my installation man. Luke showed in truck with EVERYTHING he could need for a one-time installation project. Gave me fair project estimates, did the job in record time, provided outstanding warrantees and pleasant personality. YOUR WASTING YOUR TIME & MONEY BY NOT USING Precision Garage Door Service. Ask for Luke! He's wildly qualified and a nice guy! I LOVE THIS COMPANY. I wish i had two garages!
- Steven Spicer
Brewster, NY
Your representative Jessie was very professional and I look forward to having a new door installed as soon as possible
- Larry Kelly
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Very pleased with sales person, Jesse and installer, Richard. Both arrived in a timely manner and did a great job.
- Wayne Gilbert
Product:
Ossining, NY
Excellent service..Brian came on time and restored our garage door to a like new functionality. Explained everything..Very efficient and friendly.All charges explained up front and helpful recommendations...Scheduling worked to get us into a slot and all went perfectly..Door working like it is brand new....Highly recommend this outfit...Hank Kelly, Ossining
- Henry Kelly
Product:
Goshen, NY
Very pleased with the attention to detail and quick response to our concerns.
- John Hopkins
Product:
Nanuet, NY
A five-star repair job! Jesse arrived early, quickly assessed the situation and provided me with a number of options. I chose the one that was best for me and roughly a half-hour later, the job was complete! Jesse's work is outstanding, thorough and I highly recommend Jesse and Precision for any garage door repairs. Thank you!
- Seth Scher
Yonkers, NY
I was impressed with the professional and knowledgeable way that Michael G. explained door options. He took extra time to answer all of my questions. This was a visit for a quote - will order soon.
- Dennis Delibero
Saugerties,
We had a garage door repair which included new cables and hardware. Jesse was our service tech and he was extremely courteous and efficient! Thank you Precision for your service! We now have a garage door that works!
- Leslie Bryce
Poughkeepsie,
Totally professional..excellent work..technician Jesse was great..would definitely use again and recommend
- Andrew and Linda Helfman
Stamford, CT
Leo came by today to take measurements and provide me with a quote. He was on time, friendly and knowledgeable. If we decide to go forward I feel confident in going with Precision.
- Dave Oulighan
Stamford, CT
On time, quick fix, terrific workman.
- Robert Sinche
Stamford, CT
I chose Precision Door from your website Leo Rosado was our Service Technician and was Excellent ! Explained what was wrong and what we needed The repair was quick and Leo was very professional ! Thx
- Richard O'neill
Norwalk, CT
I have to say I’m very pleased with the work Leo did! My 3 year old garage wouldn’t go up after the bolts came out of the wall. I wasn’t happy about this, especially with my home being a new build. My neighbor gave me a couple mail flyers she had and Precision was one of them. I didn’t know what to expect or how much it would cost, so I called and asked for a quote. They scheduled a technician to come out the next day. He was very professional by showing up when he said he would and by letting me know what he was going to do. After the repair he showed me what he did to remedy the problem and that made me happy. I would definitely recommend these guys to anyone. Thank you!
- Quentin Burgess
Suffern, NY
Excellent service. Called Sunday PM. Precision arrived Monday AM. Jared was prompt, very knowledgable and quicky repaired the door.
- Rockland Customer
Product:
White Plains, NY
The technician arrived early and discussed the issues affecting the garage door's inability to work satisfactorily. He then reviewed two possible solutions from which I chose one. He performed the work quickly and competently and was courteous. I would recommend this company unhesitatingly for solutions to your garage door problems
- Dan Abrams
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5 stars! Jared was a fantastic service repair technician. He called to update his arrival time. He was professional and efficient and went above and beyond to answer all my questions and I am extremely satisfied with the job he did. Thank you, Jared!
- Sara Bragdon
Product:
(203) 297-8907
(203) 297-8907(914) 215-1933
(914) 215-1933(845) 288-4589
(845) 288-4589(845) 288-4609
(845) 288-4609(845) 288-4592
(845) 288-4592
Pro,pt efficient professional service. I would definitely recomment this business.
- Nora Staffanell