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Luke S

Luke S
Technician
Reviews: 102
Average: 4.97 stars
Background: 7/22/2016
Drug Test: 7/25/2016
Luke S has received 102 reviews, averaging 4.97 Stars:
1 2 3 4 5

Luke S's Bio:

Luke earned his high school diploma from Elmwood Park Memorial and his bachelor degree in science from Berkeley College. Luke is married and has two small energetic boys. Being the family mechanic, he has always been very talented working with his hands. He is committed on leaving a positive impact in the lives of others and will not quit until you are 100% satisfied.

Review:

Service was fast and detailed. However I have not received my receipt via e mail

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Luke S Service Provided:
Garage Door Repair

Product:
Springs

Technician: Luke S
Review:

Luke was great! He went over all aspects of my garage door, and the issues I was having with it. I’ll be using their service again in the future!

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Luke S Service Provided:
Garage Door Opener Repair

Technician: Luke S
Review:

Excellent service. Luke was knowledgeable and extremely competent. He did not try to sell me stuff I didn't need. Polite, helpful. Totally recommend this company!

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Luke S Service Provided:
Garage Door Repair

Technician: Luke S
Review:

Just want to give Precision Garage a positive review for their service. Called last Saturday and they were able to get a technician out the next Saturday to replace our 10 year old Genie garage door openers (both fried after a power outage at the same time!). Luke was the tech that came out and he is excellent! Never tries to oversell and never rushes the inspection and explanation of what will be done. Fair price and excellent service. Wish more local businesses were this hassle free to work with.

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Luke S Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Luke S
Review:

very knowledgeable, make sure everything working properly, excellent workmanship

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Luke S Service Provided:
Garage Door Opener Repair

Product:
Rollers

Technician: Luke S
Review:

I had a garage door and garage door opener repair/adjustment. The technician Mr. Luke S. was on time, knowledgeable, and efficient.

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Luke S Service Provided:
Garage Door Opener Repair

Technician: Luke S
Review:

Thank you for the fast service. Luke was great and I was very pleased with the service. Luke is definitely an asset to your company. Thanks again.

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Luke S Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Luke S
Review:

Luke S. was professional, Timely, courteous and provided a flawless repair in less than the estimated time for the needed repair. Highly Recommended and an asset to the precision Team!

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Luke S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Luke S
Review:

The whole process replacing my garage door opener was very smooth and quick. Luke S was very helpful, nice, and knowledgeable. He walked me through the process from getting to know my new garage door opener to installing MyQ app on my phone. I'm happy with the service.

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A Response from: Doug Bencsko

Hi Jeffrey! Thanks for choosing Precision! Built in myQ allows you to control your garage door right from the palm of your hand! It's pretty cool! We look forward to helping with any future garage door needs.

Luke S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Luke S
Review:

Your service technician, Luke Stachura, is excellent. He is knowledgable, professional and a pleasure to talk too. The repair was done properly and at the time promised. This was my first time dealing with your company. You have great customer service, you understand how to use technology and your inside staff is equally courteous. Five stars is an understatement from my experience with Precision Garage Door Service.

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A Response from: Doug Bencsko

Hello Wayne! Thank you for taking the time to leave a review. An excellent customer experience is very important to us, from the very first phone call in our office to the garage door repair. We look forward to helping with any future garage door needs.

Luke S Service Provided:
Garage Door Repair

Product:
Springs

Technician: Luke S
Review:

I have to write this review since I got such great service. I called up for an appointment and they had appointments available right away as of the week I called (in today's day and age this is not super common). The person on the phone that I spoke to, Hilal, was very courteous and helpful. She answered all the questions I had and was nothing but great. The technician I had, Luke Stachura, could not have been better. Answered any and all questions (and I had a lot), and took care of everything I needed done with the utmost efficiency and professionalism (while it was about 97 degrees out as well). For reference, the services I got performed were a garage door hardware rebuild (new springs, pulleys, and vinyl rollers installed that were much quieter) as well as two new garage door openers installed for both garages. The service was definitely not cheap, but did not feel overpriced for the work being performed and I could not be happier with the results. Thanks again Hilal and Luke (and precision of course)!

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A Response from: Doug

Hi Stephen! Thank you for leaving such a wonderful review! Reviews like this help homeowners know Precision is a name you can trust for your new garage door openers and hardware rebuild. We look forward to helping with future garage door needs.

Luke S Service Provided:
Garage Door Opener Install

Product:
Springs

Technician: Luke S
Review:

Our technician, Luke , arrived on time and quickly diagnosed the issue we were having with the garage opener. He was very knowledgeable about the mechanics of the opener and was courteous and professional throughout. He was very helpful too in setting up our vehicles with the garage door remote access . We are always very happy with the service that Precision offers and are happy to recommend them to any one needing garage door repair.

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A Response from: Doug Bencsko

Hi Susan! Thank you for such a wonderful review! We're happy Luke was able to get yours cars set up with the garage door access. Openers today have the coolest technology! We look forward to helping with any future garage door repair.

Luke S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Luke S
Review:

Professional, courteous, knowledgeable, expeditious handling of our repair & replacement needs.

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Luke S Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Luke S
Review:

My expectations were met . Luke was excellent and explained what to me what was the problem with my garage door . He was very professional and polite. Very punctual . Excellent service.

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A Response from: Doug Bencsko

Hi Claudia! Thank you for choosing Precision! We're so happy to hear Luke was able to help with your garage door repair!

Luke S Service Provided:
Garage Door Opener Repair

Product:
Rollers

Technician: Luke S
Review:

New to the area, I googled Garage Door Openers. What a pleasant experience!. The Technician was so nice, knowledgeable, followed COVID Guidelines, Did the work & answered my questions. Great Service!

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A Response from: Doug Bencsko

Hi Cecilia! Welcome to the Hudson Valley! Thank you for taking the time to leave a review! Reviews like this help homeowners know Precision is a name you can trust for your garage door repair! We look forward to helping with any future garage door needs.

Luke S Service Provided:
Garage Door Opener Repair

Product:
Rollers

Technician: Luke S
Review:

Good experience with Precision Garage Door Services. Got a quick appointment, kept updated from office leading up to arrival of Tech., and Luke Stachura, the Tech, was prompt, friendly and very professional in explaining what needed to be done. He got right to work, was neat and efficient, and certainly was good at his job. Well Done!

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A Response from: Doug Bencsko

Hi Lou! Thank you for the kind words regarding your recent experience with Luke and Precision! Communicating who will arrive and when helps you make the most of your day and shows that Precision is a name you can trust! We look forward to helping with any future garage door repairs.

Luke S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Luke S
Review:

Kudos to Precision for hiring people like Luke S. Your customer service thus far has been stellar, and that was just for the estimate! Luke, my tech, was a gem! Personable, knowledgable, and very customer-focused. He did some quick tweaking on our garage door opener, which made my day! :-) I look forward to getting our new door installed, but most of all, I have peace of mind knowing I made the right choice with Precision and will be in good hands going forward. Highly recommend!!

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A Response from: Doug Bencsko

Hi Darlene! This review is a gem! We really appreciate you taking the time to acknowledge Luke's skills and professionalism! We're so excited to install your new door and are so glad Luke was able to make an adjustment to your garage door opener. Thank you for choosing Precision and leaving a review about your experience.

Luke S Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Luke S
Review:

Luke was great and very knowledgeable.

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Luke S Service Provided:
Garage Door Repair

Technician: Luke S
Review:

We selected Precision doors because our garage door did not open and close properly and was shaky and squeaky when opening and closing. The technician was friendly and professional and knew what to do and gave us options to solve our issue that would fit our budget. Precision is our life-long company. We were very satisfied with the work done.

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A Response from: Doug Bencsko

Hi Judith! This is such a nice review! We're happy to have you as a life-long customer! Giving options for repair allows homeowners to make a decision they are comfortable with, without the pressure of a sale!

Luke S Service Provided:
Garage Door Repair

Product:
Springs

Technician: Luke S
Review:

WOW!!!! What an absolute pleasure it was to work with Precision. In my 35 year corporate career, I have never experienced customer service to this level. From the first call until the finish of the job they are professionals. They are quick to respond, explain everything, and the work is to a superior level. And their pricing is spot on where internet searches say it should. Have no worries using Precision. They will impress you.

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A Response from: Doug Bencsko

WOW Timmy!!!! Thank you for such a wonderful regarding your recent experience with Precision! Reviews like this one help homeowners know Precision is a name you can trust for your garage door needs! Customer satisfaction is very important to us, from the very first phone call to the repair itself! Thanks for choosing Precision!

Luke S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Luke S
Review:

Lucas :Great service and technician was courteous polite neat and very knowledgeable and helpful

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A Response from: Doug

Hi there! Thank you for your kind words regarding your recent garage door service. We appreciate you taking the time to acknowledge Lucas's skills and professionalism. We love to hear about the impression our technicians leave on homeowners.

Luke S Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Technician: Luke S
Review:

Luke did a great job fixing our door problem. He knew exactly what to do and fixed it quickly!

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Luke S Service Provided:
Garage Door Opener Repair

Technician: Luke S
Review:

Great service. I will def use again.

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Luke S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Luke S
1 2 3 4 5
Date: 02/20/2021
Install Garage Doors
,
Review:

You resoned immediately, scheduled an appt. - and someone was out in a week to give me an estimate.

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A Response from: Doug Bencsko

Hi Linda! Thank you for taking the time to leave a review! We look forward to installing those new garage doors.

Luke S Service Provided:
Install Garage Doors

Technician: Luke S
Review:

Would definitely recommend. Fast service and very professional

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Luke S Service Provided:
Garage Door Repair

Technician: Luke S
Review:

Luke Stachura and helper Chris did a fantastic job today! Not only did they arrive early (basically unheard-of these days), but they were attentive and friendly. They took the time to answer all my questions (and I had quite a few!) and walked through my options in a non-pressured way. I am also super impressed with Precision’s services that were “ancillary” to today’s visit—prompt, frequent, informative texts confirming my appointment and tracking technician arrival time, and quick connection to a human being when I called (just yesterday!) to make an appointment. Thanks again! You are model to your peers!

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A Response from: Doug Bencsko

Hi Gabrielle! Communication about who will arrive and when helps homeowners know Precision is a name you can trust. Customer satisfaction from the very first phone call to the garage door service by the technicians is very important to us. We look forward to helping you with any future garage door needs.

Luke S Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Luke S
Review:

Outstanding work. Never met a better company group.

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Luke S Service Provided:
Garage Door Repair

Technician: Luke S
Review:

Called with a problem with the outdoor keypad installed in 2018. They had someone out within 24 hours. The tech asked if I wanted a full lub and inspection. Great idea. Love this company. Highly recommend!

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A Response from: Doug Bencsko

Hi James! Doing a full inspection of the garage door and the system upon arrival helps us identify any other possible issues which can be solved that day, rather than following visits and costs. We look forward to helping you with any future garage door needs!

Luke S Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technician: Luke S
Review:

I have used Precision in the past and they were equally professional, thorough, efficient, and not too expensive. When I had to call again, that did not change. The technician was absolutely knowledgeable respectful of my home and very very thorough in his repair.

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A Response from: Doug

Thanks for being a loyal customer, Donna! We're happy to hear that you were happy with the garage door repair! We look forward to helping you with any future garage door needs.

Luke S Service Provided:
Garage Door Opener Repair

Technician: Luke S
Review:

I called for a minor warranty repair/adjustment. The technician, Luke, came when he said he would. He explained what the problem was and how he would correct it. Did the adjustment in 10-15 minutes and was on his way. He was courteous, competent, and VERY professional. In fact I find your entire organization very professional. Would definitely use again and would not hesitate to recommend. Thank you!

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A Response from: Doug Bencsko

Hey Fred! Thank you for choosing Precision. We're so happy to hear Luke was able to quickly and efficiently repair your garage door. He's a great member of the Precision team so we're glad to hear he made an impression with his skills and professionalism. We look forward to helping you in the future.

Luke S Service Provided:
Garage Door Repair

Technician: Luke S
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Fairfield County

(203) 297-8907

(203) 297-8907
Westchester County

(914) 215-1933

(914) 215-1933
Orange County

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(845) 288-4589
Rockland County

(845) 288-4609

(845) 288-4609
Putnam County

(845) 288-4592

(845) 288-4592
Fairfield County CT
Office: 203 297-8907
765 Post Road
2B

Fairfield, CT 06824
Westchester County
Office: 914 215-1933
628 Waverly Ave
Unit C

Mamaroneck, NY 10543
Hudson Valley
Office: 845 288-4609
1073 RT 94
Unit 24

New Windsor, NY 12553