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about Precision Door in:
Saugerties,
Precision Door of the Tri-State Areahas received 8 reviews, averaging 5.00 Stars:
Saugerties,
Hey Ernie! Thank you for taking the time to leave a review. An excellent customer experience is very important to us, from the first phone call to the garage door repair. We look forward to helping with any future garage door repairs!
Saugerties,
I called Precision Doors because a spring broke on our Craftsman(Sears) garage door opener. Jesse came out the following morning (exactly when expected). He explained the issue(s) which wasn't just a broken spring (the previous owner apparently used WD40 on the rollers which is a no-no and the cables were not the correct safety cables). He was amazed that it had lasted this long without an issue. Jesse was very professional, friendly, and took the time to explain everything to me. He replaced all the old hardware/rollers/cables, etc. and the door opens/closes much smoother and quieter than it had been, not to mention how much more professional it looks now!! I would highly recommend Precision Doors and particularly Jesse!!
- Loretta Bell
Saugerties,
Jesse the technician was professional. He fixed our garage opener. Thank you!
- Michael Fass
Saugerties,
We had a garage door repair which included new cables and hardware. Jesse was our service tech and he was extremely courteous and efficient! Thank you Precision for your service! We now have a garage door that works!
- Leslie Bryce
Saugerties,
very well run biz is my thinking. as I needed help after the recent blackout that rendered my garage door inoperable,because I was unable to reconnect the door opener to the door and couldn't manually lift the door open.I made request for service online and received telephone call from this service fairly fast and made appointment which was confirmed by email very fast also.on the afternoon of the appointment the technician assigned to me Jared Wentzel called me to give me approximate time to when he could work on my door and called me again later while driving on his way to my house.Jared quickly identified the problem and solved it but also explained what had gone wrong and educated me as to how I could deal with such problem with the particular door involved as well as with my 2nd working garage door.he was professional,respectful and pleasant in dealing with me and inspected the condition and operation of both doors then printed my bill on his mobile computer only charging me the minimum which was for the service call.I am impressed and recommend both precision door service and Jared Wentzel and will seek their help again with any problems to do with garage doors and openers
- A W in Saugerties NY
Saugerties,
I was very pleased with Precision. Jared was very knowledgeable and answered all my questions. He clearly explained Al my options and exactly what he would do. He was a pleasure to work with. I would definitely recommend precision and Jared.
- Keith Ferber
Product:
Saugerties,
Jessie was thorough and explained exactly what needed to be done. Would call again if we need assistance.
- Stephanie Jordan
Saugerties,
Greg came to repair my broken spring he was on time and very helpful and answered my questions quickly and so I could understand!!great guy very pleased with repair time got me out of the dog house.. thanks again
- Fred Conklin
Product:
(203) 297-8907
(203) 297-8907(914) 215-1933
(914) 215-1933(845) 288-4589
(845) 288-4589(845) 288-4609
(845) 288-4609(845) 288-4592
(845) 288-4592
The text book example in practice of customer service. From the phone call to schedule service to the time the technician (Jared) left, very attentative and professional. I hope I don't need service anytime soon, but when I do I will certianly be calling you guys. Thank you.
- Ernie Guerriero