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about Precision Door in:
New Canaan, CT
Precision Door of the Tri-State Areahas received 58 reviews, averaging 4.98 Stars:
New Canaan, CT
New Canaan, CT
The work was professional and the guys were great and went above and beyond
- Sandy McLane
New Canaan, CT
When I called to make an appointment, the woman was so nice and actually followed up with phone calls letting me know the technician was running late on a job but was still coming. I so appreciated that! The technician (Julian Villamor) called to let me know he was on his way and thanked me for my patience. He arrived and was professional, happy, and gave advice on my other garage door that also needs work. I will DEFINATELY be calling back!
- Helene Pyne
Hi Helene! Thank you for taking the time to share your experience with Precision! Communication about who will arrive and when (even if it's just a little late) helps make Precision a name you can trust for your garage door repair. We look forward to helping with any future garage door needs!
New Canaan, CT
Was able to arrange same day service. Carlos arrived early in the window and explained the problem (excessive use) and the solution which amounted to the replacement of worn major parts ie spring, cable, bearings etc. and restored functionality. Thoroughly impressed. Would highly recommend if given the opportunity.
- David Duncan
Hi David! Same day service allows us to assist homeowners who have immediate needs or schedule restrictions, and we're so happy we were able to come out to help with your garage door repair! We look forward to helping you in the future.
New Canaan, CT
Kept me updated on arrival time. Personable and thorough, replaced the part i needed and pointed out a part that was coming to the end of it's useful life and replaced it. A very positive experience.
- Janet Prior
Hi Janet! Communication about who will arrive and when allows you to make the most of your valuable time. We appreciate you taking the time to share your experience with Precision!
New Canaan, CT
Great service, The guys did a nice job. Took their time to explain. Thanks
- Mark & Joanne Costello
Hi Mark & Joanne! Thanks for taking the time to leave a review. By taking the time to explain you new garage system and how it operates with your doors, you'll be able to make the most of your new purchase. Thank you for choosing Precision.
New Canaan, CT
Today I used the Precision Overhead Garage Service for the first time and was very pleased. Service Techinician Leonardo Rosado called to say he was coming to service my garage door about 30 minutes prior to his arrival as had been promised by your phone representative. He quickly analyzed the problem and clearly communicated to me what needed to be done in a very professional manner. When he discovered an additional part needed to be added to the job raising the price he clearly communicated this to me also. The garage door is now working again and I am very pleased with your service. Mr. Rosado exceeded my expectations and is an asset to your company.
- Peter Fuoco
New Canaan, CT
While I appreciate you were open on Saturday and could schedule a service call on a Sunday, no one asked me when I scheduled the service call and I didn’t think to know that my doors are 9’ x 9’. I was informed on arrival that you don’t service doors more than 8’, so it turned out to be a waste of time and money. The service tech was kind enough to recommend a Liftmaster 893 Max to replace my current Liftmaster remote opener which is no longer working. He showed me one in his van, but apparently couldn’t or wouldn’t sell to me. So I’m ordering from Amazon.
- Doug Winter
New Canaan, CT
Great service. Our sensor eye was not working, and Precision sent someone within 24 hrs. Carlos was fantastic - knowledgeable, efficient and very pleasant. Had the system fixed, completed a service check, and helped me reprogram a remote.
- susan brown
New Canaan, CT
Accurate and honest
- Jenny D'Alba
New Canaan, CT
I would award five stars to our installer who replaced two torsion springs (one broken) and cables (frayed). I chose Precision from an internet list of providers, phoned and liked the response. Also, and very important, I was able to schedule having the work done within two days.
- Raymond Wheeler
New Canaan, CT
Carlos Ortiz was very professional and courteous! He explained the steps he was taking to install the overhead garage opener and asked if I had any concerns. When he finished he explained each function of the keypad and the remote controls. He is an excellent representative for your company.
- Sandra Gallagher
New Canaan, CT
Knowledgeable & professional service with a smile. Thank you!
- Joanne Costello
Service Provided:
Product:
Service Technician Team : Leo R
New Canaan, CT
Leo was prompt, professional and knowledgeable. Will recommend Precision to friends!
- Nancy St. clair
New Canaan, CT
Big Mike and Carlos (?) were on time and know their stuff. They are experts and worked very efficiently to get the job done. Both if them were very helpful and took the time to answer all my questions and get things connected to the remote in the car as well as explain the operating parameters of the system. They are very customer focused. If I could do more than a 5 star I would. I needed a new motor and electronics and they got the job done.
- John Fulkerson
New Canaan, CT
Your technician, Leo Rosado, did an excellent job explaining the repair and I am pleased with the repair work and with my newfound knowledge of how the garage door system works.
- Kathleen
New Canaan, CT
Richard was great - he came the very next day, was on time, and replaced our garage door opener in a quick and efficient manner. He programmed everything for me, and cleaned everything up before leaving. Highly recommend Percision!
- Preston S
Product:
New Canaan, CT
I made the call to make an appointment at 9:30, by 11:30 Francisco and Matt were at my home, and an hour and a half later my new garage door opener had been installed. Francisco ans Matt knew their stuff and I am very satisfied with the installation. 10/10 would use again!
- Robert Bijman
Product:
New Canaan, CT
I would highly recommend using Precision based on my experience today. My technician, Francisco, arrived on time, worked efficiently and was very honest and informative. I would definitely use Precision again and request Francisco.
- Alison
Product:
New Canaan, CT
Very very impressed with the service of Precision from making the appointment to the completion of the work. The technician Francisco was extremely courteous. I highly recommend this business.
- Mimi Tabah
Product:
New Canaan, CT
I called for broken remotes, and Leo did a full safety inspection. While the results were not good, he was honest and upfront about the issues and pricing. He was professional, thorough and on time.
- Susan Pettenati
Service Provided:
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Service Technician Team : Leo R
New Canaan, CT
Work was performed quickly. Technician was very professional and nice to work with. Highly recommend the Company.
- John Endres
Product:
New Canaan, CT
My garage broker Sunday and booked appointment for tuesday. Travis was prompt, experienced and did a perfect job. You need to look no further if you experience garage door or motor issues.
- RDA
New Canaan, CT
While the service is a bit pricey, the service, the technician and the work are excellent. As the old saying goes, you get what you pay for.
- Edward Ho
New Canaan, CT
Francisco was pleasant, efficient and knew what was needed. The garage door had not been serviced in years and new springs and rollers were installed. I learned what to look for in the future.
- Janet Lindstrom
Product:
New Canaan, CT
Great service - Travis was courteous, professional, knowledgeable and was able to fix our garage doors in one visit. I would definitely recommend this company.
- Caroline Rosseel
Product:
New Canaan, CT
Ricardo M. Clerigo was my technician and I thought he did a great job. He was extremely professional, informative, friendly and qualified. He quickly diagnosed the problem I was having with my garage door and fixed the issue without delay. He also did a quick maintenance check which gave me comfort that the door will continue to work in the future.
- Suzanne Curtis
New Canaan, CT
Excellent service all around!! The technician was prompt, courteous and polite. Will definitely recommend your company.
- Elizabeth Moran
New Canaan, CT
FIVE STARS
- John Gray
New Canaan, CT
Travis was awesome friendly fully informative cheerful in hi demand day
- Ann Mundiger
Product:
(203) 297-8907
(203) 297-8907(914) 215-1933
(914) 215-1933(845) 288-4589
(845) 288-4589(845) 288-4609
(845) 288-4609(845) 288-4592
(845) 288-4592
Great service. Courteous and thorough. Explained everything clearly and offered different solutions. Very pleased with results.
- Peter Milhaupt