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about Precision Door in:
New Canaan, CT
Precision Door of the Tri-State Areahas received 58 reviews, averaging 4.98 Stars:
New Canaan, CT
Product:
New Canaan, CT
Prompt and professional!
- Samantha Davenport
New Canaan, CT
Excellent experience from initial call to next day appointment. Installer Brian was professional, personable and efficient. Very happy with the entire experience.
- Scott Hazard
Product:
New Canaan, CT
I am a return customer for Precision. Their workers are polite and knowledgeable and go the extra mile to see that the job is done correctly. A very good company!
- Kit Devereaux
Product:
New Canaan, CT
The technician arrived within one hour of me making the appointment! The service was excellent and efficient. If I have one small gripe, it would be that it's clear you use a telephone answering service used, which wasn't very knowledgable. Once I was put through to your company the operator was also not very familiar with the Angie's list promotion and I had to explain it a few times. That said, to have the service booked and completed on the same day is pretty amazing.
- Richard Tan
Product:
New Canaan, CT
Great service from Travis. He installed two new openers and tuned everything up so the operation was nice and quiet. Communication and response time was great, 24 hours from my initial call, Precision was arriving to help.
- Andrew K
Product:
New Canaan, CT
On time, very courteous, very professional.
- Thomas Jones
New Canaan, CT
Travis was professional and courteous and did a great job fixing our garage door. I noted your ad and contacted you this spring for one of our doors which needed to be re-built. Travis did a superb job. When it came time for our other door to be fixed, we didn't hesitate to contact you again. Many thanks. We will recommend you highly to friends and neighbors.
- J Costello
Product:
New Canaan, CT
Justin arrived during the time frame scheduled. He called before he arrived. I really appreciated the fact that Precision had sent the technicianâ??s name and photo, so I was sure that I was dealing with your representative. Justin quickly identified the problem and installed a new circuit board but found the new board did not work correctly. He made arrangements to return the next day with a new circuit board. In fact, he returned later that night â?? after 6:30 P.M. â?? with the new circuit board explaining that the schedule for the following day was full and he didnâ??t want me to have to wait any longer for the repair. I really appreciated his professionalism and attention to our needs.
- Barbara O'donnell
Product:
New Canaan, CT
extremely prompt, very professional, knowledgable, and skilled. Did a complete overhaul of springs, cables, and rollers on three doors, which now work better than when new.
- Eric Thorkilsen
Product:
New Canaan, CT
Travis was excellent. We discussed the various options I had and he explained each precisely and gave a firm cost of each. I liked Travis for his professional manner and his warm personality. The work he performed was first class and the garage door has now been quickly and very competently repaired with new springs, pulleys and cables. Thanks Travis!
- geoffrey squire
Product:
New Canaan, CT
quick follow-up. set an appointment for the next day. answered all our questions. very knowledgeable and courteous
- Stephen Grubbs
Product:
New Canaan, CT
Fast efficient and friendly- would definitely use again.
- Neil & Lourves Sprackling
Product:
New Canaan, CT
Super fast response time and the work was completed quickly and correctly. Cost seemed reasonable. Technician was very nice!
- Jessica Connolly
Product:
New Canaan, CT
Travis was at our house today fixing one door where a cable broke, then giving both doors a tune-up. He phoned first when 15 minutes away, then phoned again once outside our door. He took a look, explained the problem in detail, it was a less complicated problem than I thought which was a relief. Travis worked efficiently and before he left the doors were not only tuned but spotless on the inside.
- Kate Hurlock
Product:
New Canaan, CT
Travis did a great job explaining things and was very quick and helpful
- Sam Wahab
Product:
New Canaan, CT
Justin arrived promptly and quickly diagnosed the problem which he was able to fix as had the necessary part. I was very impressed and pleased with the fair price, the courtesy of Justin and the overall efficiency of the Company. Considering that my door opener was over 25 years old I couldn't be happier with the result. Very honest operation in my experience. Highly recommend.
- Robert Felder
Product:
New Canaan, CT
Everything was great. Travis was on time and did all of the work quickly and there was no mess left behind. He explained all of the services and options.
- laura campbell
Product:
New Canaan, CT
Your technician, and his trainee, did a terrific job here this morning. .
- Grace Gamble
Product:
New Canaan, CT
Travis is the best! Great that you have your trucks stocked! Thank you for coming so quickly to my unlocked garage!
- Susan Kniffen
Product:
New Canaan, CT
We were so impressed with Travis! He called before coming, carefully diagnosed the problem, explained the repairs needed and did a super job fixing our door. We are happy to recommend Precision.
- Deirdre Beck
Product:
New Canaan, CT
Found advert in New Canaan CT yellow pages with local phone number. Called Sat 11AM (4/5/14) after another company failed to show up for Sat morn appointment, scheduled several days earlier. Pleasantly surprised Precision could come same day. This was important since we would be unavailable for another 2 weeks. Certified techs/uniforms and insurance are critical. Phone service rep was well spoken and knowledgeable. Tech quick to identify prob and advise us - spent 2 hours Sat afternoon (4-6PM) to do a large job which turned out to be not only repair of stripped gears, ball bearings etc., but replacement of older springs that were not appropriate for the door. Tech phoned twice to say when he would arrive. Also the e-mail confirmation for the appointment with information about the technicians was an unexpected level of customer service and professionalism that is rare today. The whole experience with Precision was outstanding.
- Ellen Tackling
New Canaan, CT
Darren was pleasant, knowledgeable, efficient, straightforward, and even changed all my lightbulbs while he was on the ladder! I would recommend you company and use them again. I REALLY WISH you would service my Liftmaster electronic gate...
- Gretchen Gertsen
Product:
New Canaan, CT
Travis called before he came, was on time, and did a great job. He fixed a door that was broken and even gave my other 2, 16 year old doors a dose of TLC! Highly recommend this company and Travis.
- Veronique Lee
Product:
New Canaan, CT
Saw your ad for overhead door tuneup on Angie's List. The tech showed up on time, as scheduled and completed the job expeditiously to my total satisfaction.
- Robert Hiserman
Product:
New Canaan, CT
Super job! Thank you again .
- Erica Anderhaggan
Product:
New Canaan, CT
Leo was very Professional! He informed me of my options, but didn't push and completed the work in a timely manner. Thank you!
- Amy
New Canaan, CT
Travis the technician was great- very courteous and professional. He stayed late making sure everything was done correctly. Much appreciated!
- Adrienne Fulk
(203) 297-8907
(203) 297-8907(914) 215-1933
(914) 215-1933(845) 288-4589
(845) 288-4589(845) 288-4609
(845) 288-4609(845) 288-4592
(845) 288-4592
I first contacted your company about two years ago and was impressed with your service. When a problem arose this morning, Saturday, I phoned but was afraid you would be closed. Not so. A very polite, efficient and friendly voice answered the phone and promptly dispatched a technician, Travis. Travis assessed the situation, we discussed purchasing a new door -- no pressure, no hard sell, just facts and good advice. We are now waiting for our new door! Thank you to all for your fine service.
- Andrew Tarnowski