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Leo R

Employee Avatar
Service Technician Team
Reviews: 104
Average: 4.93 stars
Leo R has received 104 reviews, averaging 4.93 Stars:
1 2 3 4 5

Leo R's Bio:

Review:

Precision had previously installed new lift motors and did a good job, the technician was polite and competent and explained all details of the work and bill. I would recommend them highly to others

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A Response from: Doug

Hi Mark! Thank you for leaving a review! We love to hear from customers about the impression our technician made while repairing the garage door. We look forward to helping with any future garage door needs.

Employee Avatar Service Provided:
Broken Garage Door Spring Repair

Service Technician Team : Leo R
Review:

Great service from Technician Leonardo. Was on time, serviced the garage door and added a new door opener. Quality service and would definitely recommend.

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Employee Avatar Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Service Technician Team : Leo R
Review:

Great vendor. Prompt response and Leo was thorough and knowledgeable

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Employee Avatar Service Provided:
Garage Door Repair

Service Technician Team : Leo R
Review:

Leonardo Rosado is amazing. Our garage door broke down and he saved the day. Leo arrived a little early but called first to make sure it was ok - he explained everything to us and gave 2 options that would save us money in the long run. He is efficient, trustworthy and very knowledgeable. We recommend him without hesitation.

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Employee Avatar Service Provided:
Garage Door Repair

Service Technician Team : Leo R
Review:

Leo was the star of the appointment. Everyone I spoke to was terrific. Leo was the tech. that came for the repair. Knew his trade and performed impeccably after hearing what occured. Well manured easy to explain things to Leo is a superstar. He earned everyone 5 Stars. Great representative to Precision Door Service.

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Employee Avatar Service Provided:
Garage Door Opener Repair

Service Technician Team : Leo R
Review:

My garage door opener was not functioning properly. My long term garage door service company had gone out of business. I did some quick on-line research and decided to call Precision. From my initial call, I was impressed! The phone representative was friendly and was able to book an appointment on a Saturday morning. Several confirming calls/texts were sent as well as information about the service technician. Our technician, Leo, also called when he was en-route and gave a very accurate arrival time. He asked me several questions about the opener, our experience with it and how I had maintained it. Since the unit was, as expected, operating properly when he arrived, he did have to do some investigative work and did determine the issue. Leo laid out my options and I concluded that replacing the unit was the best long term solution. I was impressed that Leo had the time and necessary supplies to change out the motor. He spent time with me explaining all the features of the unit and helped reprogram my cars as well. Leo was quite friendly, efficient and knowledgeable. During his visit, he received several calls from other Precision technicians asking him for advise on issues... I was pleased I had a very experienced technician. While I know I was "up-sold" and perhaps could have simply repaired my 10+ year old opener, it made sense to replace it know and I was impressed that we could get this done in one appointment. I will surely use Precision (and Leo) for any future garage door repair issues.

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Employee Avatar Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Service Technician Team : Leo R
Review:

Excellent service everything was fixed and working well. I would recommend this service to everyone needing their garage doors fixed. Leo was excellent introduced himself and explained everything very clearly. Fixed everything perfectly. Thank you

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Employee Avatar Service Provided:
Garage Door Repair

Service Technician Team : Leo R
Review:

Solid service and solution. We had some contractor work done to repair some water leak damage and in the process the contractors needed to take down part of a small rear garage door as the ceiling was trashed and needed to be re-done. Unfortunately, they broke some things while doing this. I called Precision to get the now broken safety sensors re-wired and do an overall safety check. After scheduling, their online system gave me updates on who was showing up and when, and they did so within the promised timeframe. Leo fixed our stuff and did safety checks on our other garage doors. He took the time to re-wire in an unobtrusive way and he replaced the sensors. All was at what I thought was a reasonable cost. They're definitely going to be the call if I need other services.

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Employee Avatar Service Provided:
Garage Door Repair

Service Technician Team : Leo R
Review:

I am very pleased with the service performed on my garage door. Apparently the five-star rating I saw in the ad on the Internet was quite accurate. The technician was professional, pleasant and a gentleman.

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Employee Avatar Service Provided:
Garage Door Opener Install

Service Technician Team : Leo R
Review:

You were great coming Saturday on short notice, finding the problem and quickly repairing. Thank you.

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Employee Avatar Service Provided:
Garage Door Opener Repair

Service Technician Team : Leo R
Review:

I would award five stars to our installer who replaced two torsion springs (one broken) and cables (frayed). I chose Precision from an internet list of providers, phoned and liked the response. Also, and very important, I was able to schedule having the work done within two days.

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Employee Avatar Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Leo R
Review:

Leo, the technician that came out, was knowledgeable, helpful, personable and overall a pleasure to meet and work with. While we haven’t completely received all quotes from potential garage door installers, I believe this may be over what we were expecting to pay. Outside of price, the quickness to set up a visit, the continued updates and sticking to the timeframe initially set out were all amazing. And again, we really enjoyed meeting Leo! Thank you for your help!

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Employee Avatar Service Provided:
Install Garage Doors

Service Technician Team : Leo R
Review:

Technician Leonoardo is competent and friendly. Great communication via email and text regarding appointment. Technician was on time.

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Employee Avatar Service Provided:
Garage Door Repair

Service Technician Team : Leo R
Review:

Prompt service, sincere and dedicated staff, sound, objective advice. I knew I was in good hands.

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Employee Avatar Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team : Leo R
Review:

Leo is extremely knowledgeable, efficient, personable and, especially, an expert at what he does. He diagnosed our problems quickly, corrected and repaired them, and did so with a smile explaining everything as he went along! Perfect!

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Employee Avatar Service Provided:
Garage Door Repair

Service Technician Team : Leo R
Review:

Excellent service from Leo. Well trained and excellent with the customer.

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Employee Avatar Service Provided:
Garage Door Opener Repair

Service Technician Team : Leo R
Review:

Very responsive to a service request. Technician arrived when promised.

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Employee Avatar Service Provided:
Garage Door Repair

Service Technician Team : Leo R
Review:

Leo was very professional, courteous and prompt. He called me with an estimate of when he was going to be here and also called me when he was on his way. I've used Precision Door service in the past and will continue to use them.

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Employee Avatar Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team : Leo R
Review:

Excellent job

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Employee Avatar Service Provided:
Garage Door Opener Repair

Service Technician Team : Leo R
Review:

Leo came by today to take measurements and provide me with a quote. He was on time, friendly and knowledgeable. If we decide to go forward I feel confident in going with Precision.

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Employee Avatar Service Provided:
Install Garage Doors

Service Technician Team : Leo R
Review:

On time, quick fix, terrific workman.

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Employee Avatar Service Provided:
Garage Door Repair

Service Technician Team : Leo R
Review:

I chose Precision Door from your website Leo Rosado was our Service Technician and was Excellent ! Explained what was wrong and what we needed The repair was quick and Leo was very professional ! Thx

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Employee Avatar Service Provided:
Garage Door Opener Repair

Service Technician Team : Leo R
Review:

I have to say I’m very pleased with the work Leo did! My 3 year old garage wouldn’t go up after the bolts came out of the wall. I wasn’t happy about this, especially with my home being a new build. My neighbor gave me a couple mail flyers she had and Precision was one of them. I didn’t know what to expect or how much it would cost, so I called and asked for a quote. They scheduled a technician to come out the next day. He was very professional by showing up when he said he would and by letting me know what he was going to do. After the repair he showed me what he did to remedy the problem and that made me happy. I would definitely recommend these guys to anyone. Thank you!

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Employee Avatar Service Provided:
Garage Door Repair

Service Technician Team : Leo R
Review:

Technician was excellent!

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Employee Avatar Service Provided:
Garage Door Opener Install

Product:
Opener

Service Technician Team : Leo R
Review:

Technician was very friendly and efficient. Found and fixed the problem quickly. Pleasant person to deal with.

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Employee Avatar Service Provided:
Garage Door Opener Repair

Service Technician Team : Leo R
Review:

Very good service -- and very considerate technician.

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Employee Avatar Service Provided:
Garage Door Repair

Service Technician Team : Leo R
Review:

Very prompt professional service.Called in the morning, technician was at my place within a few hours. He explained the condition of my garage doors and quickly fixed what at this time was needed. Very pleasant person. Highly recommend!

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Employee Avatar Service Provided:
Garage Door Opener Repair

Product:
Cables

Service Technician Team : Leo R
Review:

The service tech was wonderful. Though I was not pleased with the price, he explained everything ahead of time, and there were no surprises at the end. He was totally professional and and took care of everything in a timely manner. My only comment is that you say appointments are available at all hours, but i had to wait until Monday, and was given a 4 hour window from 1 PM to 5PM, with a half hour notice. That does not go with your ad on-line. As far as the service, very pleased with the gentleman who did did the repairs.

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Employee Avatar Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Service Technician Team : Leo R
Review:

Very pleasant polite and smelled good

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Employee Avatar Service Provided:
Garage Door Opener Repair

Service Technician Team : Leo R
Review:

Leo was incredibly knowledgeable and efficient. My door was stuck and the opener wasn't working but he was able to reset my tracks and service my door in 45 minutes. He also walked me through general maintenance to keep the door running properly in the future.

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Employee Avatar Service Provided:
Garage Door Repair

Service Technician Team : Leo R
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Fairfield County

(203) 297-8907

(203) 297-8907
Westchester County

(914) 215-1933

(914) 215-1933
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(845) 288-4589
Rockland County

(845) 288-4609

(845) 288-4609
Putnam County

(845) 288-4592

(845) 288-4592
Fairfield County CT
Office: 203 297-8907
765 Post Road
2B

Fairfield, CT 06824
Westchester County
Office: 914 215-1933
628 Waverly Ave
Unit C

Mamaroneck, NY 10543
Hudson Valley
Office: 845 288-4609
1073 RT 94
Unit 24

New Windsor, NY 12553