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about Precision Door
Precision Door of the Tri-State Areahas received 1368 reviews, averaging 4.92 Stars:
Wappingers Falls,
,
The technician did on excellent job in one hour and 10 minutes .The Charge is more then Excessive even if you figure one hour to get here plus what it took him I, could hire a
- Lawyer for the same price you charged me.,Excessive CHARGE
Stamford, CT
The representative was knowledgeable and courteous. Once it was determined I needed a new opener, one was installed. All of this within a few hours of my calling because the Precision about my door opener not working.
- Alan Jaffe
Product:
Washingtonville, NY
Thank you!! Service was perfect and your companies attention to detail is outstanding! Texting confirmation, reminder and then another confirmation with the name and photo to the technician. A ONE????????
- Debbie Aspinwall
Ossining, NY
I give Precision 5 stars from start to finish. I am a big fan of technology and Precision's use of it is great. Starting with the inquiry process on the web site a rep followed up to book a site visit the same day. On the Saturday of our appointment our family received an email and a text letting us know our sales rep Mike Ganning was on his way. He arrived on the dot (an A++ plus for punctuality). Mike was vital in helping my husband and I pick the right product. We were looking to purchase a wood grain and he gave us some great insights on which product would best fit our needs. He also does installs so he had a lot to say about that process - he did a really great job educating us as first time garage door buyers. He was patient with my many questions. On the day of the install, again we received text messages and emails letting us know that Rudy D and Julian Z were on their way. As a mom putting managing getting everyone out the door for the day it was amazing to know when our team was arriving. Julian and Rudy were on prompt, polite and professional. They gave me the rundown on the install upon arrival, finished exactly when they said they would (about 4 hours from start to finish on a set of double doors), left the place totally clean, and walked me through the instructions for the keypad and remotes (which are both super easy!). Two tiny notes. I wanted to visit the showroom in Mamaroneck prior to placing my final order. I didn't realize it was appointment only - it was super easy to make one, but I am glad I just didn't pop in. The only other way they could improve is sending you a text with your estimated install date. Not the biggest deal since I was able to get touch with Mike in a pinch, but it's the only tweak I would recommend. Bravo Precision - thank you!
- Justine Lackey
New City , NY
Excellent service- on time- polite- quick and fix my problem
- Sandra Grannum
Middletown, NY
Extremely responsive, accommodative and excellent service. I am so glad I chose them (based on their positive reviews here). I called them for same day service late in the day and they still accommodated me. They even sent me the name and short description of the person who will be coming! Luke came over and solved the problem in a few hours. Thank you Luke! And thank you Beth for helping me on such a short notice. It was a pleasure interacting with both of you.
- A R
New City , NY
Great service, great technician
- Stan Mendelblatt
,
Luke & Precision Door are excellent. I’ve been meaning to write this review sooner but I recently closed and moved into this house and I’ve got a lot on my plate. I didn’t know what to expect when I hired them to repair my electronic garage door. It had suddenly gone off the track the night before. The firm has an efficient process by which they schedule a customer Via the main office and then dispatch a technician to your home. And as the technician is on the way, they send a text with a link in real time showing the technician’s route and whereabouts as he’s heading to your location. This, for me, was a good beginning. When Luke arrived I noticed he was instantly personable and confident and diagnosed the problem. He presented a plan which I approved and within a half hour he had fixed it, replaced the cables and lubricated the system. It’s been a month since it was repaired and I’ve had no issues. I would hire them again if anything, god forbid, occurs. And I would want Luke to be the Technician again. I always think, whenever possible, consistency is best.
- Rob DeRosa
Monsey, NY
Fast, efficient, quality repair. In addition to which the technician, Lou Rowek, was extremely affable and courteous.
- Charles Ackerman
Norwalk, CT
Excellent job
- Neil Knowles
Stamford, CT
Tom was on-time, friendly, and efficient. Great service!
- Erin Bellusci
Haverstraw, NY
The technicians who have visited me for repair have been prompt, courteous and highly competent. They explain what they are doing and why in plain language. Appointments are made quickly and easily. I would highly recommend this company to anyone.
- Todd McGowan
,
High-end professional service. Fast response, excellent communication, really top notch. Fixed my broken torsion spring, and even provided lube and preventative maintenance free of charge. Would recommend and hire again.
- Stephen B
,
Absolute pleasure dealing with Precision. A little expensive, but you definitely get what you pay for. Ryan was a total gem! So informative, educated, and polite. He really made the experience a delight. Thanks for my new, safe, and super efficient door opener guys!
- Natalie
Monroe, NY
Needed a new garage ours was damaged
- Katrina Farinacci
Norwalk, CT
Quick service, willing to give a preliminary quote over the phone. Up to date appointment tracking. Technician was very courteous, explained things carefully and did not rush.
- Komal Changela
,
Very helpful and extremely knowledgeable.
- Paul Eldridge
Airmont, NY
Ryan came to repair our garage door today and was so professional and sweet. The communications from Precision on time of arrival were accurate and the service call was really great. Thank you so much.
- Rhoda Goldstein
Suffern, NY
The service men did an excellent job. Courteous, on time, great installers and meticulous. I couldn't ask for better service.
- Frank Campione
Product:
Chester, NY
Service technician was professional and courteous - repair options were explained clearly and we chose to have our garage door opener replaced. The repairs were performed quickly and our garage door works great now.
- Dave Annucci
Product:
Greenwich, CT
Mike G was great! Very helpful and super informed. Very pleased with our decision and strongly recommend them!
- Tom Clendenin
Middletown, NY
Our car was trapped inside our garage due to a torsion spring snapping and braking. We had an important doctors meeting the following morning. I found Precision on Google and called. They were able to send two technicians that afternoon and fixed the problem .
- Mary C.
Product:
,
Unfortunately we couldn't do business because ours was a commercial application, but the Representative was on time, courteous, and confirmed his fear while at the site. I'll happily have them back if the occasion arises.
- James Mori
Warwick, NY
The technician did a great job. Please send a quotation for a new opener.
- Joe Catanzaro
Newburgh, NY
Tech called on time and did a detailed inspection of the door and correctly IDed the problem: not a broken torsion spring (my diagnosis) but an old mechanical system needing replacement which he did in 13 degree weather in under 2 hrs!. I am very pleased and you should take great pride in your staff.
- Carlton Bacon
Warwick, NY
Doug....Let me start by saying....THANKS... Your staff helped me so much at a very difficult time...being unable to get out of our garage, due to a broken torsion spring, I called your company. Jennifer, hearing my emergency, went out of her way to ensure I was helped. Her support and dedication brought Luke to my house within one hour of my call. Luke, who was finished for the day, came and saved us from a night of being unable to get out and to keep critical medical appointments. His professionalism and dedication resulted in a complete top-notch repair less than four hours from my original call. Thanks to these folks my wife was able to receive necessary medical attention her illness required. While your website showing same day service and Orange County coverage drew me to call, it was people like Luke and Jennifer who made this a great experience while lending a helping hand at a very critical time...THANKS SO MUCH....Bob Sansky
- Robert Sansky
,
Excelen
- John May
Product:
Greenwich, CT
Frank did a great job. Very professional. Will be sure to recommend Precision to other folks in need of garage door services. TYVM!!!
- Debbie & Kevin Cooney
Product:
Fairfield, CT
Leo Rosado was great! walked through issue and added a new fix - very efficient
- Chris Koszta
(203) 297-8907
(203) 297-8907(914) 215-1933
(914) 215-1933(845) 288-4589
(845) 288-4589(845) 288-4609
(845) 288-4609(845) 288-4592
(845) 288-4592
Malik was very professional! Couldn’t be happier with our service.
- Dorinano Magliano