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Read what people are saying
about Precision Door

Precision Door of the Tri-State Area
has received 1368 reviews, averaging 4.92 Stars:
1 2 3 4 5
Review:

Carlos and crew were timely, professional and thorough. I would highly recommend Precision

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Carlos O Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Carlos O
Review:

Excellent service as always!

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Service Provided:
Garage Door Repair

Review:

Prompt service, excellent call center, and a serious attempt to help us fix the problem DIY before scheduling the service call.

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A Response from: Doug

Hi Paul! Thank you for choosing Precision! We know that helping you solve very minor issues on your own over the phone can eliminate the need for a service call, especially if the job is something minimal such as safety eyes or the opener. We look forward to helping you with any future garage door repairs.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

precision has lots of positive reviews. They are great to deal with. Very efficient in setting your appointment and great communication. Carlos was great to work with and did a really good job. I highly recommend them

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A Response from: Doug

Hi Jeffrey! Reviews like this help homeowners know Precision is a name you can trust for your garage door repair. Thank you for choosing Precision!

Carlos O Service Provided:
Garage Door Opener Install

Product:
Springs

Technician: Carlos O
Review:

Jared (service tech) was extremely courteous, polite, knowledgeable, and friendly. He quickly found the cause of my concerns for my List Master garage door opener. Jared made sound reasonable recommendations which I approved for maintenance and repair. Jared was efficient and meticulous in his service. YES - I would recommend Precision and Jared.

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A Response from: Doug Bencsko

Hi Jose! Thank you for taking the time to leave a review! Reviews like this help homeowners know Precision is a name you can trust for your garage door opener repairs. We look forward to helping with any future garage door needs.

Service Provided:
Garage Door Opener Repair

Review:

So happy with the service. Our door refused to open, but we were just expecting to get the mechanism replaced so that it would operate as before. Instead we ended up with a an upgarded product - I had no idea that a garage door could actually open quietly. All the work was conducted professionally (Carlos was great), on a timely basis and with the price initally quoted being the price we actually paid.

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A Response from: Doug

Hi Sally! Thank you for leaving a review! A new opener can really improve the quality of your garage door system! We look forward to helping with any future garage door needs.

Carlos O Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Carlos O
Review:

Technician Orentino Arrived on-time was very professional and courteous. He explained everything that needed to be done and gave me options Great job from beginning to the end Thank you Orentino

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Service Provided:
Garage Door Repair

Review:

Promptly arrived and very efficient tech. Looking forward to our new door. Great communication from company as well

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A Response from: Doug

Hi Barry! Thank you for choosing Precision! Excellent customer communication is very important because it helps homeowners know Precision is a name you can trust for your new garage doors! We're looking forward to installing those new garage doors!

Jesse P Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Jesse P
Review:

Tino came by to assess a garage door at my new home that hasn't been updated or touched in probably 40 years. He was personable, extremely knowledgeable, and gave me a clear outline and a ton of useful information for a very tricky job.

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A Response from: Doug

Hi Adam! Thank you for taking the time to leave a review. We're happy to hear Tino was able to assess your garage door situation and make the necessary repairs. We look forward to helping with any future garage door repairs.

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Everyone I was in contact with was very professional. I appreciate the care taken to insure safety and to clearly communicate appointments and progress. The technician was knowledgeable and friendly. I feel I was thoroughly informed about the work to be done and the costs. I would call again for future needs.

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A Response from: Doug Bencsko

Hi Sally! Thank you for choosing Precision. Communication about who will arrive and when helps homeowners know Precision is a name you can trust for your garage door for your garage door repairs. We look forward to helping with any future garage door needs.

Service Provided:
Garage Door Opener Install

Review:

Julian arrived on time (even a bit early) and diagnosed the problem with my automatic garage door in no time at all. He was pleasant and knowledgeable and made the repairs efficiently. Could not ask for better service.

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A Response from: Doug

Hi Barbara! Thank you for taking the time to leave a review! Reviews like this help homeowners know Precision is a name you can trust for your garage door repair.

Julian V Service Provided:
Broken Garage Door Spring Repair

Technician: Julian V
Review:

Great experience from start to finish. Jesse explained our options and completed the job quickly. He cleaned up and left us with a great system. Thank you.

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A Response from: Doug Bencsko

Hi Matthew! Thank you for taking the time to leave a review! Reviews like this help homeowners know Precision is a name you can trust for your garage door opener installation. Thanks for choosing Precision!

Jesse P Service Provided:
Garage Door Opener Install

Technician: Jesse P
Review:

Sony was very efficient and helpful

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Sonny E Service Provided:
Garage Door Repair

Technician: Sonny E
Review:

The text book example in practice of customer service. From the phone call to schedule service to the time the technician (Jared) left, very attentative and professional. I hope I don't need service anytime soon, but when I do I will certianly be calling you guys. Thank you.

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A Response from: Doug Bencsko

Hey Ernie! Thank you for taking the time to leave a review. An excellent customer experience is very important to us, from the first phone call to the garage door repair. We look forward to helping with any future garage door repairs!

Service Provided:
Broken Garage Door Spring Repair

Review:

Your man LEO was excellent explained all options did the work profesinaly very pleased would recommend highly

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A Response from: Doug

Hi Stephen! Thank you for leaving a review. Reviews like this help homeowners know Precision is a name you can trust for your garage door repair! We look forward to helping with any future garage door needs.

Leonardo R Service Provided:
Garage Door Repair

Technician: Leonardo R
Review:

Our technician, Luke , arrived on time and quickly diagnosed the issue we were having with the garage opener. He was very knowledgeable about the mechanics of the opener and was courteous and professional throughout. He was very helpful too in setting up our vehicles with the garage door remote access . We are always very happy with the service that Precision offers and are happy to recommend them to any one needing garage door repair.

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A Response from: Doug Bencsko

Hi Susan! Thank you for such a wonderful review! We're happy Luke was able to get yours cars set up with the garage door access. Openers today have the coolest technology! We look forward to helping with any future garage door repair.

Luke S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Luke S
Review:

I somehow lost my comments, so if the other one actual got sent sorry for duplicate but I wanted to insure that you got my review. Right from the start of placing a service call to the completion of the job, I cannot find anything negative to say. Joey my service tech was a very warm and personable young man. He explained step by step what he did and what my options were. It was not a hard “sell” as most people try, and I appreciated that. It was really a no brainer to actually get a new system since my current one was on borrowed time. So actually I saved money by being proactive. I know how hard it is to find techs since we have an HVAC company and I surely would value Joey. He called a couple of times to keep me informed when he would be here and also offered to get me a cup of coffee! How sweet was that! He was very thorough and knowledgeable and presented himself very well. I thank you for your service and would not hesitate to refer your company in a heart beat!

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A Response from: Doug

Hi Karen! Thank you for such a wonderful review regarding your recent experience with Precision and Joey as your technician! We really appreciate you taking the time to acknowledge Joey's skills, professionalism, and kindness. We're so happy to hear he was able to help with your garage door repair. We look forward to helping with any future work.

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

Leo was able to quickly ascertain my garage door problem. I was confident that I was going to get good honest service - and I did!

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A Response from: Doug

Hi William! Thank you for leaving a review! Reviews like this help homeowners know Precision is a name you can trust!

Leonardo R Service Provided:
Broken Garage Door Spring Repair

Technician: Leonardo R
Review:

They came when they said they would. The were friendly and knowledgeable and showed me options for repairs or replacement. Work was done quickly and reasonably and we were very happy.

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A Response from: Doug

Hey Matt! Thank you for choosing Precision! We appreciate you taking the time to acknowledge Julian's skills and professionalism. We look forward to helping with any future garage door needs.

Julian V Service Provided:
Garage Door Opener Repair

Technician: Julian V
Review:

Professional, courteous, knowledgeable, expeditious handling of our repair & replacement needs.

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Luke S Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Luke S
Review:

The technician, Joey Resto, was excellent. He was warm, friendly and very professional. He explained everything: the problem we were having, why we were having it and alternate solutions. He worked conscentiously and cleaned up well afterwards. He took time to clearly explain the new garage opener mechanism, its features and operations. We were very pleased with the repair and replacement experience, Precision Door Service and the Technician, Joey. They and he made an unfortunate situation, a needed major repair, very acceptable.

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A Response from: Doug

Hi Jack! Thank you for leaving such a wonderful review about your recent experience with Precision and Joey as your technician! Replacing your garage door opener can help you rest assured that your garage door system will function properly and safely. Thanks for choosing Precision!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

My expectations were met . Luke was excellent and explained what to me what was the problem with my garage door . He was very professional and polite. Very punctual . Excellent service.

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A Response from: Doug Bencsko

Hi Claudia! Thank you for choosing Precision! We're so happy to hear Luke was able to help with your garage door repair!

Luke S Service Provided:
Garage Door Opener Repair

Product:
Rollers

Technician: Luke S
Review:

The technician, Joey did a good job in analyzing the issues of our attached garage, adequately explained these to me and provided me with some options on how to resolve these taking into account my plans for the house, the cost, and improvements. So I was happy with that. He was also very courteous, knew his job well, and took the time to work on the garage and not rushing to finish. He also was receptive to my ideas and responded to my questions. And he has all the materials in his van so I thought that was a very efficient way of working. I would recommend Joey and Precision Garage, whose flyer I found in the mailed in ads. Thank you.

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A Response from: Doug

Hi Jessie! Thank you for leaving a review! Reviews like this help homeowners know Precision is a name you can trust for you garage door repairs. Having fully stocked trucks means our technicians can repair the garage door on the same day, with no need for any additional appointments or fees. Thanks for choosing Precision!

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

Right On time. Called before to give me a heads up. Nice technician ( Leo). I like that Precision sends a short bio and photo of person who is coming.

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A Response from: Doug

Hi Marsha! Thanks for choosing Precision! Communicating who will arrive and when helps make Precision a name you can trust for your garage door opener installation.

Leonardo R Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Leonardo R
Review:

I am very happy with the service provided by your company. Orentino was very courteous and knowledgeable. He clearly answered all my questions and thoroughly explained what the problem was and how to fix it. I would highly recommend your company and him. Thank you for your assistance and prompt attention in fixing my garage door with an updated opener.

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A Response from: Doug Bencsko

Hi Marlena! Thank you for leaving a review! Reviews like this help homeowners know Precision is a name they can trust for their new garage door opener installation.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

The technician was very professional and explained all my options throughly. I would definitely recommend this company

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

After the need to schedule an additional installation appointment, the work was finalized and the results quite satisfactory. Regardless of the rescheduling issue, interactions with the Precision management, office staff and on-site service agents were always professional and personable. Should we have any additional garage door needs, we would not hesitate to contact Percision in the future.

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A Response from: Doug

Hi Jim! Thanks for choosing Precision! Sorry to hear about the rescheduling issue, but we're happy we were able to get those new doors installed for you! We look forward to helping with any future garage door needs.

Esdras L Service Provided:
Install Garage Doors

Product:
Garage Doors

Service Technician Team : Esdras L
Review:

Carlos and Eddie did a great job repairing one of my garage doors. They were on time, explained everything in advance, gave me an estimate, and reviewed the work when they were finished. Very professional..I would highly recommend Precision, Carlos and Eddie.

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A Response from: Doug

Hi Bill! Thank you for choosing Precision! Reviews like this help homeowners know Precision is a name you can trust for your garage door repairs. We look forward to helping with any future garage door needs.

Carlos O Service Provided:
Garage Door Repair

Product:
Cables

Technician: Carlos O
Review:

I was very happy with the technician that came to my house. I’m sorry I didn’t get his name but he was knowledgeable and pleasant and respectful. I would definitely use your services in the future

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Service Provided:
Garage Door Repair

Review:

Jared was awesome even though he had a defective product he tried everything to make it work. I also had to bump it up to the top notch garage opener. Jared walked me through on how to use the product. He was awesome all around.

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A Response from: Doug Bencsko

Hi David! Thank you for taking the time to leave a review! We look forward to helping with any future garage door repairs!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

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Fairfield County

(203) 297-8907

(203) 297-8907
Westchester County

(914) 215-1933

(914) 215-1933
Orange County

(845) 288-4589

(845) 288-4589
Rockland County

(845) 288-4609

(845) 288-4609
Putnam County

(845) 288-4592

(845) 288-4592
Fairfield County CT
Office: 203 297-8907
765 Post Road
2B

Fairfield, CT 06824
Westchester County
Office: 914 215-1933
628 Waverly Ave
Unit C

Mamaroneck, NY 10543
Hudson Valley
Office: 845 288-4609
1073 RT 94
Unit 24

New Windsor, NY 12553