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Read what people are saying
about Precision Door

Precision Door of the Tri-State Area
has received 1312 reviews, averaging 5.00 Stars:
1 2 3 4 5
Review:

One of the best service technicians I've had at my house. Carlos Ortiz and his technician called and let me know when they will be arriving and let me know they had 1 customer ahead of me and called me as soon as they were finished to say they were on their way. They even asked me if I would like coffee from the deli. I've never had a service tech ask that. Their work was excellent. I had a spring that broke as well as old pulley, hinges and rollers that needed replaced. All parts were available on truck and work was completed within a few hours on a very hot day! I highly recommend Carlos and Precision Door!

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A Response from: Doug

Hi Sharon! Thank you for leaving a review! Our technicians arrive with a fully stocked truck so they always have the necessary parts and tools to fix your garage door that very same day! Thanks for choosing Precision!

Carlos O Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Carlos O
Review:

I received an advertisement with a discount coupon. I called to get an estimate to compare prices with other garage door providers. I also checked on line comments of previous clients. The man who replaced the door strip was on time, competent, courteous and a fast worker. Very pleased with the results. Helen D.

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A Response from: Doug Bencsko

Hi Helen! Thank you for choosing Precision! We're happy you chose US to replace the weather stripping and look forward to helping with any future garage door needs.

Jesse P Service Provided:
Garage Door Repair

Technician: Jesse P
Review:

Very professional, timely install as well as information was provided to go for the garage opener replacement as opposed to repair of our old unit (17 yrs old)

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Scheduled appt on website and tech / Jared arrived promptly during scheduled time fame. Jared was knowledgeable, courteous, and professional, and did a great job explaining options and installing new garage door opener. I highly recommend Precision for all garage door services. Great company.

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A Response from: Doug Bencsko

Hey Joseph! That online booking tool is pretty cool, right? Super convenient and easy for our customers. Thanks for choosing Precision. We look forward to helping with any future garage door repairs.

Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Wish I could give ten stars!! Isaac is the epitome of professionalism, courtesy, & expertise. He installed my garage door perfectly,... in the midst of an extremely hot-weather day... Thank you so much!!... will definitely refer all with garage door needs, to Precision !! ????

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A Response from: Doug Bencsko

Hi Mary! Thank you for taking the time to leave a review about your recent experience with Precision and Isaac as your installer! We're sure those new doors look beautiful! Thanks for choosing Precision!

Isaac W Service Provided:
Install Garage Doors

Service Technician Team : Isaac W
Review:

I have to write this review since I got such great service. I called up for an appointment and they had appointments available right away as of the week I called (in today's day and age this is not super common). The person on the phone that I spoke to, Hilal, was very courteous and helpful. She answered all the questions I had and was nothing but great. The technician I had, Luke Stachura, could not have been better. Answered any and all questions (and I had a lot), and took care of everything I needed done with the utmost efficiency and professionalism (while it was about 97 degrees out as well). For reference, the services I got performed were a garage door hardware rebuild (new springs, pulleys, and vinyl rollers installed that were much quieter) as well as two new garage door openers installed for both garages. The service was definitely not cheap, but did not feel overpriced for the work being performed and I could not be happier with the results. Thanks again Hilal and Luke (and precision of course)!

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A Response from: Doug

Hi Stephen! Thank you for leaving such a wonderful review! Reviews like this help homeowners know Precision is a name you can trust for your new garage door openers and hardware rebuild. We look forward to helping with future garage door needs.

Luke S Service Provided:
Garage Door Opener Install

Product:
Springs

Technician: Luke S
Review:

So often in business we only hear the things we do wrong, not the things we do right. I wish to commend your staff for their exceptional service provided. Jesse Peligri (the technician) Was extremely professional ,polite, funny , quick and tidy! My congratulations goes to Precision’s owners in having such professional service specialists on their team! Please extend my thanks to them for their service. Howard G.

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A Response from: Doug Bencsko

Hi Howard! Thank you for leaving such a wonderful review! Jesse is a great member of the Precision team, so we appreciate you taking the time to acknowledge his skills and professionalism. Thanks for choosing Precision!

Jesse P Service Provided:
Broken Garage Door Spring Repair

Technician: Jesse P
1 2 3 4 5
Date: 06/24/2021
Garage Door Repair
,
Review:

I was pleased to have our door panel replaced sooner that originally estimated. Isaac arrived at the earlier part of the arrival time and completed the work quickly and professionally. Great Job, thank you!

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A Response from: Doug Bencsko

Hi Donald! Thank you for choosing Precision! Lead times for doors and parts are longer than we'd like, but sometimes, we're pleasantly surprised with an early delivery. We're glad Isaac was able to replace that panel and get your door looking good and operating correctly.

Isaac W Service Provided:
Garage Door Repair

Service Technician Team : Isaac W
Review:

Well done . Very satisfied with working with Precision’s entire team . Doug was outstanding, thorough, patient with my questions and he has a calm smooth presentation. Thanks Arthur

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

I chose because of the reviews and I clearly made the right choice. Jared was professional, polite and thorough and did a great job !

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A Response from: Doug Bencsko

Hi Frank! Thank you for the review! Jared is a great member of the Precision team, so we appreciate you taking the time to acknowledge his skills and professionalism. Reviews help homeowners like you know Precision is a name you can trust for your garage door repair.

Service Provided:
Garage Door Repair

Review:

We don’t usually write reviews as everyone seems to request them for literally everything you purchase online and/or any/all services rendered but we were really so impressed by Julian our tech who was so great. Julian was very professional,personable,efficient and thorough. Very knowledgeable and detail oriented and knows his stuff. It is also so nice to see someone who seems to genuinely like and therefore excels at his work. Thanks for doing a great job replacing our garage door opener and bringing us (and our now quiet garage door) into the 21st century. We also appreciate the affordable rates for high quality work. Will certainly highly recommend!

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A Response from: Doug

Hi James! Thanks for taking the time to leave a review! Julian is a great member of the Precision team, so we appreciate you taking the time to acknowledge his skills and professionalism. We look forward to helping with any future garage door needs!

Julian V Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Julian V
Review:

We had Jesse here today to fix a garage door problem. It took less time then expected. Jesse is a qualified, professional technician. He is a wonderful young man. It was a pleasure having him here to take care of the problem. Thank you !

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A Response from: Doug Bencsko

Hi John & Arlene! Thank you for leaving a review! We love to hear about the impression our technicians are making on homeowners while servicing their garage. We look forward to helping with any future garage door needs.

Jesse P Service Provided:
Garage Door Repair

Technician: Jesse P
Review:

Joey the technician was excellent and explained everything thoroughly. I would highly recommend Precision in the future.

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A Response from: Doug

Hi Joe! Thank you for leaving a review! Reviews like this help homeowners know Precision is a name you can trust for your garage door repairs.

Service Provided:
Garage Door Repair

Review:

Best Experience I ever had with a company. Joey Resto was great. Called me in the morning and let me know the timeline (even offered to bring me coffee when he was on his way) Gave me three different options with different prices. He was extremely polite, and knowledgeable. Once I agreed to the one of the options the work was done immediately and job was completed in no time. I wouldn't hesitate to recommend this company (especially Joey!)_

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A Response from: Doug

Hi Andrea! Thank you for choosing Precision! Giving homeowners different options for repair allows them to make decisions they are comfortable about for their home and budget. We look forward to helping with any future garage door repairs!

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

I had 2 Doors installed this morning, Malik arrived on time and finished within 15 minutes of his estimated time of completion. Malik was extremely professional, knowledgeable, courteous and informative. When the installation was finished, he gave me a complete walk through of the operation of my new doors and he reconnected my existing door openers...I will be a Precision Door customer going forward..

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A Response from: Doug Bencsko

Hi Thomas! Thank you for choosing Precision! Malik is a great member of the Precision team, so we appreciate you taking the time to acknowledge his skills and professionalism. Congrats on those new doors! We look forward to helping with any future garage door needs!

Malik D Service Provided:
Install Garage Doors

Product:
Garage Doors

Service Technician Team : Malik D
Review:

Joey was very meticulous during the installation process. He explained our options clearly and performed a great job explaining the new features and use of them.

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A Response from: Doug

Hi Aline! Thank you for leaving a review! Reviews like this help homeowners know Precision is a name you can trust for your garage door repairs!

Service Provided:
Garage Door Opener Install

Product:
Opener

1 2 3 4 5
Date: 06/09/2021
Garage Door Repair
,
Review:

The technician was on time, courteous and helpful. Unfortunately, he was not able to repair our dislocated track because it had been attached to concrete, He explained that we needed a contractor with specialized tools to do repair properly. Because he was unable to repair he also said there would be no charge. I will definitely call again if future work is needed.

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A Response from: Doug Bencsko

Hi Karen! We're sorry to hear Jesse wasn't able to help during your appointment, however, should you need any future garage door repairs, you'll know who to call!

Jesse P Service Provided:
Garage Door Repair

Technician: Jesse P
Review:

Excellent service and repair work.

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Sonny E Service Provided:
Garage Door Repair

Product:
Springs

Technician: Sonny E
1 2 3 4 5
Date: 06/08/2021
Garage Door Repair
,
Review:

Jesse was terrific, and resolved our issues quickly and with a minimum of purchases required on our part. Jesse was very friendly, clear in his explanations and very professional throughout.

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Jesse P Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technician: Jesse P
Review:

Carlos Ortiz was beyond wonderful. He explained our complicated problem and solution in detail so that we "seniors" could understand perfectly. He had such patience. When the job was done, he made sure we understood how everything worked with the new controls. He was kind and personable. Rare to find a work person so efficient and nice, too! Thank you.

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A Response from: Doug

Hi Joan! Thank you for taking the time to leave a review about your recent experience with Precision! We love to hear about the impression our technicians make when they're helping a customer! We look forward to helping with any future garage door repairs.

Carlos O Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Technician: Carlos O
Review:

Pleasant, competent service tech. Did exactly what he needed to do. Not cheap, but then nothing is. Everything was fixed within one day of my call. I would use this company again

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A Response from: Doug Bencsko

Hi Barbara! Thank you for leaving a review! We appreciate your kind words about your recent experience with Precision. We look forward to helping with any future garage door repairs!

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

Julian was knowledgeable and pleasant. He advised us on what needed to be replaced and what didn’t. This was our first time using the company so I didn’t know what to expect but I am now very confident they are experts. The estimate given on the phone for the repair matched what I was charged.

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A Response from: Doug

Hi Lisa! Thank you for taking the time to leave a review! Reviews like this help homeowners know Precision is a name you can trust, from the very first phone call to the actual garage door repair!

Julian V Service Provided:
Garage Door Repair

Product:
Cables

Technician: Julian V
Review:

Michael Pelaez is the type of person I consider is a gift to any business. Courteous, knowledgeable and efficient.

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A Response from: Doug

Hi Volker! Thank you for leaving a review! Michael is a great member of the Precision team, so we appreciate you taking the time to acknowledge his skills and professionalism. We look forward to helping with any future garage door repairs.

Michael P Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Michael P
Review:

Tino was very professional, knowledgeable and courteous. My second time using this company!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Carlos and crew were timely, professional and thorough. I would highly recommend Precision

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Carlos O Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Carlos O
Review:

Excellent service as always!

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Service Provided:
Garage Door Repair

Review:

Prompt service, excellent call center, and a serious attempt to help us fix the problem DIY before scheduling the service call.

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A Response from: Doug

Hi Paul! Thank you for choosing Precision! We know that helping you solve very minor issues on your own over the phone can eliminate the need for a service call, especially if the job is something minimal such as safety eyes or the opener. We look forward to helping you with any future garage door repairs.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

precision has lots of positive reviews. They are great to deal with. Very efficient in setting your appointment and great communication. Carlos was great to work with and did a really good job. I highly recommend them

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A Response from: Doug

Hi Jeffrey! Reviews like this help homeowners know Precision is a name you can trust for your garage door repair. Thank you for choosing Precision!

Carlos O Service Provided:
Garage Door Opener Install

Product:
Springs

Technician: Carlos O
Review:

Jared (service tech) was extremely courteous, polite, knowledgeable, and friendly. He quickly found the cause of my concerns for my List Master garage door opener. Jared made sound reasonable recommendations which I approved for maintenance and repair. Jared was efficient and meticulous in his service. YES - I would recommend Precision and Jared.

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A Response from: Doug Bencsko

Hi Jose! Thank you for taking the time to leave a review! Reviews like this help homeowners know Precision is a name you can trust for your garage door opener repairs. We look forward to helping with any future garage door needs.

Service Provided:
Garage Door Opener Repair

Review:

So happy with the service. Our door refused to open, but we were just expecting to get the mechanism replaced so that it would operate as before. Instead we ended up with a an upgarded product - I had no idea that a garage door could actually open quietly. All the work was conducted professionally (Carlos was great), on a timely basis and with the price initally quoted being the price we actually paid.

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A Response from: Doug

Hi Sally! Thank you for leaving a review! A new opener can really improve the quality of your garage door system! We look forward to helping with any future garage door needs.

Carlos O Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Carlos O
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Fairfield County

(203) 297-8907

(203) 297-8907
Westchester County

(914) 215-1933

(914) 215-1933
Orange County

(845) 288-4589

(845) 288-4589
Rockland County

(845) 288-4609

(845) 288-4609
Putnam County

(845) 288-4592

(845) 288-4592
Fairfield County CT
Office: 203 297-8907
765 Post Road
2B

Fairfield, CT 06824
Westchester County
Office: 914 215-1933
628 Waverly Ave
Unit C

Mamaroneck, NY 10543
Hudson Valley
Office: 845 288-4609
1073 RT 94
Unit 24

New Windsor, NY 12553