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about Precision Door
Precision Door of the Tri-State Areahas received 1368 reviews, averaging 4.92 Stars:
Norwalk, CT
Nanuet, NY
Our service tech, Tino, was a true professional. He was thorough and very detail oriented in his explanation of the problem and how to fix it. He gave me options and no pressure. He also did fast, neat and effective work. My doors now work perfectly, and quietly again. Beyond the work, Tino was a pleasure to chat with. It's nice doing business with nice people. Highly recommended.
- Brian Williams
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Called one hour before arrival, very polite. Great job with no surprises.
- Raymond Fagella
Harriman, NY
I had a garage door and garage door opener repair/adjustment. The technician Mr. Luke S. was on time, knowledgeable, and efficient.
- Vic Li
Greenwich, CT
My garage door wouldn't close because someone had back into it and deformed it enough so that one of the rollers came out of its track. Maybe I did that, myself. I had three options: 1. try to put the roller back into its track and push the deformed panel back into place. 2. buy a replacement panel; and 3 buy a whole new door. I opted for number 1, which proved to be entirely successful. It was also the lowest cost option. The servicemen were excellent and did a great job. I give them 100%, A+.
- Gerald Pollack
New City , NY
Work was done in a very reasonable time. Service man was lovely and helpful. Very professional and courteous. Arrived in exact time frame. Have used before always satisfied.
- Roberta Kaplan
Yorktown Heights, NY
Thank you for the fast service. Luke was great and I was very pleased with the service. Luke is definitely an asset to your company. Thanks again.
- Bob Weiss
Yonkers, NY
Extremely professional and friendly. My tech, Julian, was very knowledgeable and friendly. He explained the issue and quickly completed the agreed upon work. I will refer this company to friends and family without hesitation. Thank you.
- Chris O'Keeffe
Greenwich, CT
Our car was trapped in our garage. Precision was able to get us a same day appointment. Sonny called me when he was 30 min away even before the time I was told he would contact me. He was incredibly professional and very knowledgeable. Sonny gave me a couple options and replaced parts that were past their life expectancy to hopefully prevent other future issues. While the repair cost more than I expected, I know it was done very well and backed up with a solid guarantee. I definitely recommend Precision for others with garage door issues.
- J Carter Rose
Greenwich, CT
Great serviceman!!! Thank you!
- Joe Kaliko
Stamford, CT
Soner did a great job! He was on time, explained what he would be checking and once he completed his evaluation he explained what my options were. He was efficient, professional and friendly!
- Adriana Yepes
New Rochelle, NY
Leo was on time, respectful, clean and professional. He explained the process(garage door repair) and the time period for repair. I was able to continue my hectic day. Thank you.
- Len Herbert
Greenwich, CT
I just want to say what a great job Soner Erol and his assistant (I forget his name) did on my garage door repair today. They were here on time, courteous and professional, knew exactly what needed to get done and completed the repair quickly. These two workers should be commended for their knowledge of the garage door trade and their dedication to top-shelf customer service. Really good service workers are hard to come by, Soner and his assistant should be appropriately rewarded.
- Todd Matthias
White Plains, NY
Tino our tech, came over . The door problem was the sensors and that what he fixed. Very personable young man and passionate about his job. What I really liked was he identified problem , fixed it and that was all he did.
- Theresa Nucaro
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White Plains, NY
Excellent, professional and friendly service. Really helpful explanation of alternatives so we believe we made well informed decision.
- Robert Shansky
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Greenwich, CT
Excellent Company. The staff in the office is very professional and helpful in answering any questions. Mike Ganning who came to provide the estimate and helped to select the door for us did an excellent job. Showed many option and recommended to replace only the door not the motor as the motor is in good condition. Julian Zivan & team who came to do the installation were prompt and completed the project on time and cleaned up all debris after. Overall the performance of the company and the staff was excellent!! Would recommend 100% for anyone who is thinking of replacing/installing Garage Doors/Motors. Tyrell Fernando - Old Greenwich CT
- Tyrell Fernando
Middletown, NY
Luke S. was professional, Timely, courteous and provided a flawless repair in less than the estimated time for the needed repair. Highly Recommended and an asset to the precision Team!
- Franck Coicou
Fairfield, CT
The repair was done on time with very knowledgeable, courteous employees. Highly recommend this company!! Leslie H.
- Leslie H.
Nanuet, NY
Awesome service, less than 24 hours after the call was initiated. Job was completed quickly and professionally.
- Debra Wells
Monroe, NY
Precision Garage Door exceeded my expectations. The issue with my garage door was resolved. The staff was exceptional...Ferdinand was courteous and knowledgeable, the customer representatives: Sarah, Jennifer and Nicole were very helpful and professional. This is the 2nd time I used their service and proven to be outstanding. I recommended Precision Garage Door to my neighbor and was very satisfied. Keep up the good work!
- Tere Abcede
Airmont, NY
Sean was early for our scheduled appointment and was quick to understand and remedy the problem . We were very pleased his work and professionalism.
- Jim
Hi Jim! Thanks for choosing Precision! We love to hear about the impression our technicians are making when servicing a garage door. We look forward to helping with any future garage door repairs.
Monroe, NY
The whole process replacing my garage door opener was very smooth and quick. Luke S was very helpful, nice, and knowledgeable. He walked me through the process from getting to know my new garage door opener to installing MyQ app on my phone. I'm happy with the service.
- Jeffrey Siswanto
Hi Jeffrey! Thanks for choosing Precision! Built in myQ allows you to control your garage door right from the palm of your hand! It's pretty cool! We look forward to helping with any future garage door needs.
Stamford, CT
Well, lost the first one… Worked with Julian and Esdras Both: knew their work, explained everything clearly, were both professional, were both efficient, answered any questions I had (and I tend to ask a lot of questions so I can learn). Would definitely recommend both as the dynamic duo or each separately. Precision is lucky and fortunate to have them in its employ. NOTE: ‘new products purchased’ needs another choice: purchased new garage door system. This is our situation and there was no situation.
- Paul McKenna
Hi Paul! Thank you for leaving a review! Reviews like this help homeowners know that Precision is a name you can trust for your garage door repair! We look forward to helping with any future garage door needs.
Valley Cottage, NY
Your service technician, Luke Stachura, is excellent. He is knowledgable, professional and a pleasure to talk too. The repair was done properly and at the time promised. This was my first time dealing with your company. You have great customer service, you understand how to use technology and your inside staff is equally courteous. Five stars is an understatement from my experience with Precision Garage Door Service.
- Wayne Henry
Hello Wayne! Thank you for taking the time to leave a review. An excellent customer experience is very important to us, from the very first phone call in our office to the garage door repair. We look forward to helping with any future garage door needs.
Yorktown Heights, NY
Jesse the technician was both friendly and excellent! Precision is by far the best company/service that we have ever dealt with. I wish that all companies were run this way. Same day service!!! Thanks Again, Mike
- Mike Mckenna
Yonkers, NY
Julian repaired our garage door today. He is a great technician, he explained everything that was necessary for the repair and told us step by step hay he was doing. I definitely recommend him and Precision Door Service
- Lydia Peragine
Hi Lydia! Thank you for choosing Precision! Keeping homeowners informed about what exactly will be repaired allows you to be involved in the process and make the right decision for your home. We look forward to helping with any future garage door needs.
Chester, NY
The service tech was very polite, however for the replacement of two torsion springs the price was three time the average cost. That’s really taking advantage of customers!!!!!! Zero Star rating.
- Paul Cammareri
Hello Paul, it was a pleasure talking to you today - I am happy that we discussed your concerns and thank you for understanding our position. At the end of the day we want our customers to feel value in their investment - Please let me know if you need anything else and it was a pleasure doing business with you - stay well
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Harriman, NY
From start to finish the service is amazing! They are extremely prompt, friendly, and I would highly recommend to anyone.
- Neem Rabbani
Hi Neem! Thank you for choosing Precision! An excellent customer experience is very important to us, from the very first phone call to the garage door repair or installation.
White Plains, NY
Quick and efficient service. The technician (Leonardo) was professional, highly skilled, polite, friendly and courteous. I would definitely recommend Precision!
- Mitchel Kaplan
White Plains, NY
Please thank Orentino Bugallo for his excellent work with my garage door opener replacement on July 26,2021 .Gregory O'Connor
- Gregory O'Connor
Product:
(203) 297-8907
(203) 297-8907(914) 215-1933
(914) 215-1933(845) 288-4589
(845) 288-4589(845) 288-4609
(845) 288-4609(845) 288-4592
(845) 288-4592
I called early in the week after having difficulty with my Garage Door opener. Carlos arrived and immediately introduced him self in a very friendly way/ Carlos knew the solution and cleared up the problem. As the former National Sales Manager of a major US Company. I have to remark on Carlos and his approach to the job at hand. His knowledge of the technical aspects were apparent. He had a nice balance of discussing the problem and selling his company's services. Not pushy but was very courteous ( I am 91 years old) and made the conversation very comfortable. Doug, you have a good one with Carlos. lots of luck in the future.
- Ben Wilson