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about Precision Door
Precision Door of the Tri-State Areahas received 1368 reviews, averaging 4.92 Stars:
Greenwich, CT
Greenwich, CT
The service was excellent and the workers knew exactly what to do and completed the job quickly I will use the service again
- Alfred Major
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Excellent service - he came the next day after I called.
- John Haines
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Very courteous, very punctual, very good service!
- Roger Pena
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Technician: Jesse P
Pomona, NY
Ryan the technician was professional and courteous, went above and beyond my expectations.Great Representative for your company. Explained all issues and solutions. Will recommended company to others.
- Ed Diaz
Hi Ed! Thank you for taking the time to acknowledge Ryan's skills and professionalism. Communication about issues and solutions allows homeowners to make a decision they are happy about!
Cold Spring, NY
Really nice people, and probably the best communication I’ve experienced with any business. They arrived right in time, and they were honest about the work. Turns out the repair I thought was needed was resolved without extra charges (charged only for the visit). Will absolutely use again.
- Jake Taylor
Hi Jake! We know your time is valuable and you don't want to be stuck at home waiting for a service company, that's why we keep you updated about who will be arriving and when. Glad we were able to help with your garage door needs without an added cost.
Washingtonville, NY
Jesse the technician was knowledgeable and patient, a pleasure to deal with. The prices for repairs are very, very high. I was in a bind because I took the day off from work to get the job done, but I’ll never use Precision again.
- Adam B.
Congers, NY
Lou and Sean were very professional. They explained everything they found and everything that they were going to do to fix my problem. They also offered alternatives.
- Jane Vlastelica
Hi Jane! Offering customers various solutions to for their garage door service allows you to make a decision that you are happy about. Thank you for choosing Precision for your garage door needs.
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Carmel, NY
Precision door service has come to my house twice. Both times , they did excellent work. They exceeded my expectations; always willing to go the “ extra mile.” He was courteous and professional. They always respond in a timely fashion. I would highly recommend them.
- Irene Glynn
Hey Irene! Thank you for such a nice review. We truly care about our customers, so going the extra mile is never a burden. Thanks for choosing Precision.
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Wappingers Falls,
Our seven year old garage door (not a Precision door or installation) never really functioned correctly. When it was raised or lowered it sounded as if the entire thing might come crashing to the floor. More recently when lowered the door would rack in the track and seem to be sticking along as it closed. Our technician was Jesse. He is excellent. Personable, friendly, knowledgeable and quick. He sized up the problem immediately, explained two options of repair to us (each with very fair pricing) and once we selected an option, he started work. Within an hour he was finished and the door works better than it ever has. Great work! We're very pleased with the entire experience with Precision and would highly recommend them to anyone. A high quality organization.
- Jay H
Hey Jay! Thank you for such a wonderful review! We're so glad Jesse was able to get your garage door functioning properly! A noisy garage door is a headache, literally and figuratively. Service options help homeowners make a decision they are happy about, which makes us happy! Thank you for choosing Precision. We look forward to helping you with any future garage door needs.
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I called precision to repair my garage door opener. I was very satisfied with the service, the service was very prompt and the repair was done expeditiously. My technician was very courteous and friendly. I will certainly utilize the service again.
- Kim Nelthrope
Hi Kim! Thank you for sharing your experience with Precision! We appreciate you sharing your experience with Precision and look forward to helping with any future garage door services!
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Excellent Excellent Excellent!! From the customer service to my technicians Luke. Will recommend to anyone looking for quality service all around!!
- Fred Hertz
Stony Point, NY
Very pleased from the first phone call to the tech that made the repairs. Thank you for your professionalism. John Olori
- John Olori
New Windsor, NY
I had a protection agreement with Sears. They came out and the agreement covered next to nothing. Not only did they want to charge me an arm and a leg for the repair, but the parts that needed to be ordered would have taken three weeks to get. I called Precision. Not only were they professional and accomodating, but the parts were on their truck ready for installation. My Technician Jesse P. was AWESOME !!!! THANK YOU !!!!
- Jose Marin
Hi Jose! Sorry to hear about the trouble you had to go through, but glad Jesse was able to come out and help with your garage door repair! Having fully stocked trucks helps save you time and money so you can get the job done in just one appointment! Thank you for choosing Precision!
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Immediate service. Technician was great. Well stocked and my problem/ complaint was resolved.
- Lenny Curcio
Hey Lenny! Thanks for the kind words! Reviews like this help homeowners know Precision is a name you can trust!
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Monroe, NY
Ryan Patrick was very professional. He was informative and I am very happy with his performance. I highly recommend him.
- Paulette Mullen
Thanks for the kind words, Paulette! We love to hear about the impression our techs make when they're out servicing garage doors! So happy Ryan Patrick was able to help with your garage door needs.
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Walden, NY
Outstanding customer service experience from my initial call to Beth. Beth was very professional and started the process moving. Jesse P. did my garage door repair, was extremely knowledgeable and professional. I would 100% recommend this company to everyone for all their garage door needs. I rate this company a 12 out of 10!
- David Noriega
We would rate this review a 12 out of 10, David! Customer satisfaction is very important to us, from the first phone call with a customer service representative to the professional garage door repair! We want you to have a smooth, worry free experience when you choose Precision for your garage door needs!
Middletown, NY
My garage door was suspended in the air stuck, and Ryan came and realized the danger of the situation took control . Very polite and efficient. I was very pleased with his professionalisms.
- Vernon Sapp
Wow Vernon! The safety of our customers and employees is very important to us! We're so glad Ryan was able to safely get your garage door back into working order! Thank you for choosing Precision!
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Stamford, CT
Some little character got into our garage and decided to dine on the wiring for our door remote! I went online saw the good reviews for Precision Door Service, called and Leo the technician was here the following day! He addressed the problem but also accessed another issue with the door! We gave the go ahead and what a difference it made in it's operation! Bottom line, would highly recommend Precision Door and ask for Leo who services homes in Fairfield County!
- Terrell Kelley
Hi Terrell! By having our techs do a full inspection of the door, we help eliminate the reason for a call back, saving you time and money on additional service fees! Thank you for leaving a review! We look forward to helping you with any (distant) future garage door issues!
Ossining, NY
Mike Ganning was excellent during his visit to my house troubleshoot some minor garage issues and also quote me on a replacement garage panel. Very pleased with the service and the way he interacted.
- Eldo James
Newburgh, NY
Jesse came out he was professional and efficient... I requested him due to working with him before. I appreciate everything. Thank you
- Leeann Egglestion
Fairfield, CT
My old garage door opener was broken and I wasn't sure whether it could be repaired, but was hoping so because budget was a big concern. Brian the technician was professional, very pleasant and super efficient! He didn't have the part on his truck, so he called the warehouse and they didn't have it either. Given that it was a very old part, and LiftMaster has been behind in restocking old parts amid the pandemic, he suggested replacing the motor, sensors and keypad using the existing chain system. It was a more affordable solution than upgrading to an entirely new system. He didn't have the right motor in his truck, so he called and found a colleague nearby who had one and delivered one right away so Brian could get the work done. Very happy with the service.
- Stephanie Borise
Thanks for the review, Stephanie! It seems like Brian exhausted all efforts to help you get a functioning, affordable new garage door opener! We're so happy he was able to help you and we really appreciate you taking the time to share your experience with Precision! Reviews like this help homeowners know Precision is a name you can trust!
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New City , NY
Friendly..detailed and informative and knowledgeable!
- Toni Freeman
Thanks for the review, Toni!
Newburgh, NY
My tech luke stachura was great he explained everything to me and he was very respectful and fast on the job he knew exactly what he was doing too.
- Stefanie Jones
Thanks for the review, Stefanie! Our techs know how important your time is, so they work quickly and efficiently, without sacrificing quality! Thank you for choosing Precision!
Greenwich, CT
We have used Precision Door and we’ve been satisfied then and now. The serviceman was knowledgeable and courteous. We will use you again.
- Melinda Cotter
Thanks for the review, Melinda! Reviews like this help homeowners know Precision is a name you can trust! Thank you for continuing to choose Precision for your garage door needs.
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The technician, Jared, was prompt, knowledgeable, and pleasant. Very happy with his service.
- Linda Schlager
Thanks for the review, Linda!
West Nyack, NY
I was extremely pleased with Precision Door Service. After an emergency call last night, Technician Ryan Murphy and his helper, Eric, showed up right on time first thing this morning. They explained everything and were very courteous and helpful. The repair was done and I am a very happy customer.
- Debra Shapiro
Thanks for the review, Debra! Sorry to hear about an emergency, but glad that Ryan and Eric could help you! Communication about garage door issues and solutions is what helps make Precision a name you can trust! Thank you for choosing Precision!
Pearl River, NY
Lou came early , was very courteous / professional explained everything needed for repair
- Bill Mulcahy
Thanks for the review, Bill! We appreciate you taking the time to share your experience with Lou as your tech! Thank you for choosing Precision for your garage door needs!
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Stamford, CT
Leo and his team are pros. Everyone at this company is a pro. Thank you, Leo for all of your help and courtesy. This is the ONLY company for anything associated with garage doors.
- John Kosinski
Thanks for the review, John! Leo is a great member of our company and we appreciate you taking the time to acknowledge his skills and professionalism. Thank you for choosing Precision!
Gardiner,
Excellent job Jared did. He is knowledgeable and friendly. Very helpful.
- Weilong Cai
Thanks for the review, Weilong!
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(203) 297-8907
(203) 297-8907(914) 215-1933
(914) 215-1933(845) 288-4589
(845) 288-4589(845) 288-4609
(845) 288-4609(845) 288-4592
(845) 288-4592
Very impressed by Julian and Carlos. Professional and excellent technicians!
- Beth Wright