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about Precision Door in:
Fairfield County, CT
Precision Door of the Tri-State Areahas received 498 reviews, averaging 4.95 Stars:
Stamford, CT
Hi Paul! Thank you for leaving a review! Reviews like this help homeowners know that Precision is a name you can trust for your garage door repair! We look forward to helping with any future garage door needs.
Greenwich, CT
Great service!!! Super professional!!!
- MaryJoan (MJ) Mckiernan
Stamford, CT
One of the best service technicians I've had at my house. Carlos Ortiz and his technician called and let me know when they will be arriving and let me know they had 1 customer ahead of me and called me as soon as they were finished to say they were on their way. They even asked me if I would like coffee from the deli. I've never had a service tech ask that. Their work was excellent. I had a spring that broke as well as old pulley, hinges and rollers that needed replaced. All parts were available on truck and work was completed within a few hours on a very hot day! I highly recommend Carlos and Precision Door!
- Sharon D'Arinzo
Hi Sharon! Thank you for leaving a review! Our technicians arrive with a fully stocked truck so they always have the necessary parts and tools to fix your garage door that very same day! Thanks for choosing Precision!
Norwalk, CT
We don’t usually write reviews as everyone seems to request them for literally everything you purchase online and/or any/all services rendered but we were really so impressed by Julian our tech who was so great. Julian was very professional,personable,efficient and thorough. Very knowledgeable and detail oriented and knows his stuff. It is also so nice to see someone who seems to genuinely like and therefore excels at his work. Thanks for doing a great job replacing our garage door opener and bringing us (and our now quiet garage door) into the 21st century. We also appreciate the affordable rates for high quality work. Will certainly highly recommend!
- James Berube
Hi James! Thanks for taking the time to leave a review! Julian is a great member of the Precision team, so we appreciate you taking the time to acknowledge his skills and professionalism. We look forward to helping with any future garage door needs!
Stamford, CT
Joey the technician was excellent and explained everything thoroughly. I would highly recommend Precision in the future.
- Joe Baranowski
Hi Joe! Thank you for leaving a review! Reviews like this help homeowners know Precision is a name you can trust for your garage door repairs.
Greenwich, CT
Carlos Ortiz was beyond wonderful. He explained our complicated problem and solution in detail so that we "seniors" could understand perfectly. He had such patience. When the job was done, he made sure we understood how everything worked with the new controls. He was kind and personable. Rare to find a work person so efficient and nice, too! Thank you.
- Joan Mann
Hi Joan! Thank you for taking the time to leave a review about your recent experience with Precision! We love to hear about the impression our technicians make when they're helping a customer! We look forward to helping with any future garage door repairs.
Greenwich, CT
Michael Pelaez is the type of person I consider is a gift to any business. Courteous, knowledgeable and efficient.
- Volker Bahnemann
Hi Volker! Thank you for leaving a review! Michael is a great member of the Precision team, so we appreciate you taking the time to acknowledge his skills and professionalism. We look forward to helping with any future garage door repairs.
Fairfield, CT
precision has lots of positive reviews. They are great to deal with. Very efficient in setting your appointment and great communication. Carlos was great to work with and did a really good job. I highly recommend them
- Jeffrey Hunter
Hi Jeffrey! Reviews like this help homeowners know Precision is a name you can trust for your garage door repair. Thank you for choosing Precision!
Stamford, CT
So happy with the service. Our door refused to open, but we were just expecting to get the mechanism replaced so that it would operate as before. Instead we ended up with a an upgarded product - I had no idea that a garage door could actually open quietly. All the work was conducted professionally (Carlos was great), on a timely basis and with the price initally quoted being the price we actually paid.
- Sally Nabar
Hi Sally! Thank you for leaving a review! A new opener can really improve the quality of your garage door system! We look forward to helping with any future garage door needs.
Fairfield, CT
Julian arrived on time (even a bit early) and diagnosed the problem with my automatic garage door in no time at all. He was pleasant and knowledgeable and made the repairs efficiently. Could not ask for better service.
- Barbara Roche
Hi Barbara! Thank you for taking the time to leave a review! Reviews like this help homeowners know Precision is a name you can trust for your garage door repair.
Stamford, CT
Sony was very efficient and helpful
- Joseph Biase
Norwalk, CT
They came when they said they would. The were friendly and knowledgeable and showed me options for repairs or replacement. Work was done quickly and reasonably and we were very happy.
- Matt White
Hey Matt! Thank you for choosing Precision! We appreciate you taking the time to acknowledge Julian's skills and professionalism. We look forward to helping with any future garage door needs.
Fairfield, CT
Carlos and Eddie did a great job repairing one of my garage doors. They were on time, explained everything in advance, gave me an estimate, and reviewed the work when they were finished. Very professional..I would highly recommend Precision, Carlos and Eddie.
- Bill Pellegrini
Hi Bill! Thank you for choosing Precision! Reviews like this help homeowners know Precision is a name you can trust for your garage door repairs. We look forward to helping with any future garage door needs.
Stamford, CT
Great company and customer service. Very trustworthy. Carlos was awesome!
- Moira Colangelo
Hi Moira! Thank you for leaving a review! We love to hear about the impression our technicians are making on homeowners while servicing their garage door. We look forward to helping with any future garage door repairs.
Norwalk, CT
Overall the team was professional and very knowledgeable. I would recommend.
- Norwalk Resident
Hi there! Thank you for taking the time to leave a review! Reviews like this help homeowners know Precision is a name you can trust for your garage door needs!
Fairfield, CT
Excellent service! I highly recommend. Thank you for taking the time to explain and program everything and for being so patient and courteous!
- Lynne Deaddio
Hi Lynne! Thank you for taking the time to leave a review! Reviews like this help homeowners know Precision is a name you can trust for your new garage door opener installation!
Stamford, CT
Julian and Carl were on time , courteous and patiently thourough in answering any and all questions asked . Julian explained precisely just what was and wasn't needed to fix the situation. Overall the experience has been excellent with PGD and as in past service calls for whatever reason from first CSR phone call to the end of the service visit all was stellar and professional. Thank you Julian , Carl and the contact staff of PGD , You have a satisfied customer !
- Stamford Customer Emilio
Hi there! Thank you for leaving a review! We're committed to an excellent customer experience, from the very first phone call to the garage door repair. We appreciate you taking the time to acknowledge Julian and Carl's skills and professionalism. We look forward to helping with any future garage door needs.
Stamford, CT
Julian was great. He was professional, on time and courteous. He showed me how to use a timer on my garage door opener that I didn't even know I have. He also showed me the durable hardware materials used by Precision. Best customer experience! I will call Precision for all things related to my garage doors! Thank you.
- Janet Tarzia
Hi Janet! Thanks for choosing Precision! We're happy to hear Julian was able to show you some neat features incorporated in your garage door system. They can help make life a little more convenient. We look forward to helping with any future garage door repairs!
Norwalk, CT
Hire this company. Carlos the technician was excellent! He called before he arrived to tell me that he was on his way. Very polite and knowledgeable. Carlos assessed my garage issues and went over the cost for my approval. He was meticulous and now my doors work like new. He lived up to the company name -Precision. Precision is my company for all of my garage door needs from now on.
- Mark Baharian
Hi Mark! Glad to hear you're a satisfied new customer! We appreciate you taking the time to leave a review about your experience with Precision! Reviews like this help other homeowners looking for garage door repair know that Precision is a name you can trust!
Fairfield, CT
Soner Erol did a great job on my garage door. He provided three options for me. Then finished the work accurately and promptly. I would highly recommend him and Precision Door.
- Bo Yang
Norwalk, CT
Very friendly & professional service A++
- Steve Wargo
Stamford, CT
Carlos Ortiz, was on time, discussed the problem,went over all the details and pricing before starting the repair. Couldn"t have been more courteous. An excellant employee representing your company.
- Silvio Mandara
Hi Silvio! Explaining different repair options before starting any work allows homeowners to make a decision they are happy about. Thank you for taking the time to leave a review. We love hearing about the impression our employees make when helping homeowners with their garage door repair.
New Canaan, CT
When I called to make an appointment, the woman was so nice and actually followed up with phone calls letting me know the technician was running late on a job but was still coming. I so appreciated that! The technician (Julian Villamor) called to let me know he was on his way and thanked me for my patience. He arrived and was professional, happy, and gave advice on my other garage door that also needs work. I will DEFINATELY be calling back!
- Helene Pyne
Hi Helene! Thank you for taking the time to share your experience with Precision! Communication about who will arrive and when (even if it's just a little late) helps make Precision a name you can trust for your garage door repair. We look forward to helping with any future garage door needs!
Norwalk, CT
On Friday, a cable broke upon closing the garage door. I called Precision and Kelly was most helpful getting a technician scheduled as soon as possible. An appointment was scheduled for the next day Saturday. They kept me updated regarding when the technician would arrive. Carlos arrived and was very pleasant. He checked the operating system and told me that unfortunately a lot of the hardware was showing lots of wear and tear. Of course the estimate to fix everything was much higher than I expected (an unforeseen expense). He offered me a "senior" discount which I qualified and it brought down the cost. He replaced what was needed and then made sure I was satisfied. Very happy with the service and VERY pleased with Carlos. Just wished because I was a return customer that a "loyalty" discount could have been offered as well.
- Darli Ebling
Hi Darli! Thank you for leaving such a wonderful review about your recent experience with Precision! Customer satisfaction, from the very first phone call to the garage door repair is very important to us! We thank you for being a loyal customer and look forward to helping you in the future with any other garage door needs.
New Canaan, CT
Was able to arrange same day service. Carlos arrived early in the window and explained the problem (excessive use) and the solution which amounted to the replacement of worn major parts ie spring, cable, bearings etc. and restored functionality. Thoroughly impressed. Would highly recommend if given the opportunity.
- David Duncan
Hi David! Same day service allows us to assist homeowners who have immediate needs or schedule restrictions, and we're so happy we were able to come out to help with your garage door repair! We look forward to helping you in the future.
Fairfield, CT
Got fabulous service from your technician Soner Erol, a very nice young man. He arrived on schedule, diagnosed the problem with my overhead door .. and quickly fixed it. I did not even have to ask whether it was covered by warranty. He immediately volunteered that my warranty meant that I owed no money for the service.
- Joyce Hergenhan
Hi Joyce! Thank you for taking the time to share your experience with Precision! We love to hear about the impression our technicians make on homeowners when servicing their garage door. We look forward to helping you with any future garage door needs.
Stamford, CT
Sonny was very knowledgeable easy to deal with. He talked me through the options to repair or replace my garage door opener and I chose to purchase a new opener. Sonny and Joey were very efficient and were able to complete the installation in an hour.
- Jim Ranton
Hey Jim! Thanks for choosing Precision! Our technicians know the importance of working quickly without sacrificing the quality of the work! We look forward to helping you with any future garage door needs.
New Canaan, CT
Kept me updated on arrival time. Personable and thorough, replaced the part i needed and pointed out a part that was coming to the end of it's useful life and replaced it. A very positive experience.
- Janet Prior
Hi Janet! Communication about who will arrive and when allows you to make the most of your valuable time. We appreciate you taking the time to share your experience with Precision!
Norwalk, CT
Soner Erol was very professional. He assessed the situation and came up with the best solution. The work was performed promptly and efficiently. He made sure the system was operating as it should before he left. An asset to the company.
- Ken Drew
Hey Ken! Thank you for the kind words regarding your experience with Precision. Soner is a great member of the Precision team and we appreciate you taking the time to acknowledge his skills and professionalism. We look forward to helping you with any future garage door needs.
Fairfield, CT
Very pleased with the quick service availability and the technician Soner Erol was excellent.
- Robin Kristoff
Hi Robin! Thanks for choosing Precision! Soner is a great part of the Precision team, so we appreciate you taking the time to share the impression he made on you.
(203) 297-8907
(203) 297-8907(914) 215-1933
(914) 215-1933(845) 288-4589
(845) 288-4589(845) 288-4609
(845) 288-4609(845) 288-4592
(845) 288-4592
Well, lost the first one… Worked with Julian and Esdras Both: knew their work, explained everything clearly, were both professional, were both efficient, answered any questions I had (and I tend to ask a lot of questions so I can learn). Would definitely recommend both as the dynamic duo or each separately. Precision is lucky and fortunate to have them in its employ. NOTE: ‘new products purchased’ needs another choice: purchased new garage door system. This is our situation and there was no situation.
- Paul McKenna