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Read what people are saying
about Precision Door in:
Fairfield County, CT
Precision Door of the Tri-State Areahas received 498 reviews, averaging 4.95 Stars:
Norwalk, CT
Stamford, CT
Garage Door was services with new springs and adjustments as well as new wire Technician Brian was friendly, professional and well informed regarding repairs I would use this service again I rate them a 5
- Joanna Seiter
Norwalk, CT
The two technicians who came to my house today we're professional, courteous and polite. They helped me choose the correct door for my home and made the entire process easy and quick. I look forward to seeing them in the next few weeks.
- Lesley Korzennik
Product:
Stamford, CT
Leo was excellent in every way.
- Victor Cheng
Service Provided:
Product:
Service Technician Team : Leo R
New Canaan, CT
Prompt and professional!
- Samantha Davenport
Norwalk, CT
Brien B was courteous and professional. He was on time, assessed the problem quickly and made sure that everything was working properly before leaving. He is a great representative of Precision and would highly recommend Precision to everyone I know. I will be needing a new garage door soon and because of his professionalism, I will consider Precision first.
- Walt and connie Taylor
Product:
New Canaan, CT
Excellent experience from initial call to next day appointment. Installer Brian was professional, personable and efficient. Very happy with the entire experience.
- Scott Hazard
Product:
Stamford, CT
Excellent service.
- Jerry Kuschmerick
Service Provided:
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Service Technician Team : Leo R
Fairfield, CT
Travis called me first thing in toe morning on the day he was coming for service and gave me an estimated time he would arrive at my house, he then called again to confirm his time and was on time. He was very professional. explained what was wrong with my system and what he was going to do to fix it. I felt that he respected my time and intelligence by explaining the problem and solution and what I can do from having the problem happen again. I have never used Precision Door Service before , But I would definitely recommend them...very professional.
- Victoria Garfield
Product:
Greenwich, CT
The service and response was fast. Very courteous and efficient Tech. Excellent company!! G.Stachenfeld.
- Gigi Stachenfeld
Norwalk, CT
Travis T is the technician who arrived at my home this morning, right on time, to service my non-functioning garage door opener. He worked in a freezing cold garage on a day where the outside temperature is zero degrees without a complaint and installed a replacement garage door opener (our old one was 16 years old) in less than an hour. He explained our options before he got started, did not apply any pressure to make any particular choice, and left us with a perfectly running door opener, key pad and remote at a reasonable, affordable price. I would not hesitate to recommend Travis and Precision Door Service to friends and relatives. As a matter of fact I sent Travis to visit my next door neighbor who called me when he saw the truck in my driveway because he has been having problems with his garage door as well.
- Art Misita
Product:
Greenwich, CT
Brian B. was very good. He was professional in both product knowledge and customer service. We were very pleased -- I think he got a referral from someone we introduced him to this morning.
- Peter Kearney
Product:
Stamford, CT
Great experience - all questions answered intelligently - technician explained the problem and solution thoroughly before starting. clean up - spotless. Technician very friendly, courteous and professional, overall excellently job. a 110 percent rating.
- Pauline Wright
Product:
Greenwich, CT
Excellent service by your technician and very professional. Took care of our garage door problem very quickly. Thank you 5 stars
- Craig Huber
Product:
Stamford, CT
We called Precision when our garage door opener quit unexpectedly on a Saturday afternoon. It happened to be one of the coldest weekends we've had so far this winter. I was excited to learn that their technicians work on Sundays at no additional charge. Brian came the next day, after calling to let me know he would be running late, and again to tell me he was on his way. He arrived when he said he would, was extremely polite, and gave us his opinion regarding repairing versus replacing our 13 year old unit. We opted to replace and Brian set to work in our freezing garage for 1 1/2 hours to get us working again. We were 100% satisfied with our experience and will definitely call Precision to replace our other door (when it is warmer weather, of course!). Thanks Brian and Precision for making our experience a good one. Patricia Pavlov
- Patricia Pavlov
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Service Technician Team : Leo R
New Canaan, CT
I am a return customer for Precision. Their workers are polite and knowledgeable and go the extra mile to see that the job is done correctly. A very good company!
- Kit Devereaux
Product:
Fairfield, CT
Very pleased with the speed and efficiency of this company. I called to report that our garage door was broken. The tech arrived within one hour, diagnosed and fixed the problem within one hour. The technician was pleasant and professional and informing of every step. HIGHLY RECOMMEND
- Penny Lyons
Product:
Norwalk, CT
I was amazed seeing how cold it was (15 degrees)that he did the work in a timely manner and was very cooperative. It was very difficult to find fault with any of his work. I would recommend him again. I have 4 garages in four houses. I will keep your name.
- Joseph Lazzaro
Service Provided:
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Service Technician Team : Leo R
Fairfield, CT
Travis was very efficient, knew his business well and had the door repaired within 30 minutes. Thanks Travis!
- John Webb
Product:
Fairfield, CT
Precision called me 15 min ahead of time. Mr Justin arrived right on time and was done in about 10 minutes! He was curtious and professional and very nice to talk to. I will use this company again.
- Arnela Ten Meer
Product:
Stamford, CT
Travis and Paul showed up precisely on time, they quickly diagnosed a series of issues with the garage door and I was amazed when they said they had all the parts they needed to fix a rather old, antiquated opener on the service vehicle. While I had a nice warm cup of coffee, they recabled one track, replaced a broken pulley, replaced and rewired a remote opener and made all the adjustments needed to get it all running perfectly. Precision is now my go-to company for garage door issues. A perfect service experience.
- Bill Clifford
Product:
New Canaan, CT
The technician arrived within one hour of me making the appointment! The service was excellent and efficient. If I have one small gripe, it would be that it's clear you use a telephone answering service used, which wasn't very knowledgable. Once I was put through to your company the operator was also not very familiar with the Angie's list promotion and I had to explain it a few times. That said, to have the service booked and completed on the same day is pretty amazing.
- Richard Tan
Product:
Stamford, CT
Excellent response time, excellent quality of work, wonderful technicians! I highly recommend this company!
- Charles Miller
Product:
Greenwich, CT
Fastest service response time in the history of service calls! I placed a call to Precision and within 5 minutes I had received confirmation of my appointment AND a call from technician Darren O. Darren was at my house within 10 minutes of my initial call to Precision. Darren took care of the issue with my garage door within moments and inspected my garage door. I still cannot believe how fast this was taken care of. I will definitely use Precision again in the future. I will also tell everyone I know how great my experience with Precision was!!!
- Jane Lehn
Product:
Greenwich, CT
Your service is very fast and attentive which is appreciated. however I WAS NOT INITIALLY TOLD MY FULL OPTIONS AS TO PRICING OF NEW MOTORS AND THEREFORE DECIDED NOT TO SPEND THE MONEY AND RETAIN THE OLD WHICH LOOKS TERRIBLE.
- GEORGE NOVA
Mr Nova, Thank you for the feedback. Sounds like we mishandled the situation. Please call me direct at 1888-490-8700. Sounds like you still haven't solved your problem and I would like to rectify the situation.
Product:
Greenwich, CT
I usually do not write these comments for every service I receive, but I believe firm has earned it's five stars! I have used this company three times. Ones to install an old garage door I got from a friend. That door lasted 15 years. They ones fixed a few rollers and stuff. This time the whole thing needed to be replaced with new. Your prompt and attentive service is flawless! Production time of a few weeks is acceptable and the cost was very competitive. Your installation crew (Greg & Paul) did a great job, fast and efficient. The door looks and works great! Only thing I would correct with this firm is it's name. It should be called Five Star Overhead Precision Door Service, because they have earned the name…I recommend them with no reservations..
- Victor Samuelsen
Fairfield, CT
Travis was great. Arrived on time called ahead to confirm. He explained our options and answered our questions with professionalism friendly quick and efficient Thank You.
- Woodrow Gaskin
Product:
Fairfield, CT
Travis came out Saturday morning...he called 15 minutes before he arrived...and then showed up exactly on time...totally professional....knowledgeable...and personable...this is what customer service is all about...the job was done in a perfect amount of time....every part of this experience was excellent...wish the rest of the world was like this!
- Brad Corbelli
Product:
Fairfield, CT
Our garage door openers had stopped working, so we were locked out of our garage. Our technician was Travis, and he did a great job getting us into our garage, giving us new remotes, and install a keypad. Would definitely recommend the company to anyone in need of this service.
- Abigail Lorge
Product:
Stamford, CT
Fast and easy the men were polite and courteous
- Randy Hoffman
Product:
(203) 297-8907
(203) 297-8907(914) 215-1933
(914) 215-1933(845) 288-4589
(845) 288-4589(845) 288-4609
(845) 288-4609(845) 288-4592
(845) 288-4592
Service was incredibly fast and thorough! Bthey arrived within an hour of my call! Rating is a 5!
- Lauren Middlen