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about Precision Door in:
Fairfield County, CT
Precision Door of the Tri-State Areahas received 498 reviews, averaging 4.95 Stars:
Greenwich, CT
Product:
Stamford, CT
Although there was a scheduling problem with the original technician (Travis got significantly delayed by another customer and could not get here in the scheduled time slot) the office was able to schedule Francisco for later the same day and he took care of my repair. He was knowledgeable, polite, and carefully cleaned up after his work. I will recommend Precision to my neighbors and friends.
- Alan K.
Product:
Stamford, CT
On Sunday, June 28 Ricardo Clerigo was here to repair my garage door opener. Ricardo called 30 minutes before arriving, gave an approximate time he would arrive and was he at that time. He was courteous and professional and took the time to diagnose the issues and explained everything clearly to help me make an informed decision. I was originally going to get a second/third opinion but no need after the professionalism and service I received. I felt comfortable I was getting an honest opinion so Ricardo will be back in a few days to complete the install. Precision has a great business model, that is hire good honest people! I would not recommend any other company.
- Kevin Kelley
Stamford, CT
Great job! Very professional. I would definitely use him again. We had a new motor and track installed, and the job was done right.
- Kerry Malloy
Product:
Stamford, CT
Great service!! Quick turn-around time. We called, got an appointment for the next day. They came at the time they said they would. Very professional technician who repaired our problem. Very happy with the service.
- Christy Guarino
Product:
New Canaan, CT
FIVE STARS
- John Gray
Stamford, CT
Work was done efficiently and quickly. Chose Precision from mailing received and would clearly recommend them to anyone else as well. Will definitely use them again. Received two new remotes and transmitter. Very pleasant and efficient technician.
- Patti Pia
Product:
Stamford, CT
Travis was my technician and he was excellent: professional, courteous and arrived at the expected time. He remembered installing my opener 2 years ago, and he is the reason I called Precision for this issue. I will definitely use your company if a problem arises in the future because your technician was so knowledgeable and polite.
- Nancy Kekac
Greenwich, CT
Very good on-time service.
- james pufahl
Stamford, CT
This tech Travis is an asset to Precision door company, he went beyond his service to fix the existing problem. very consistent worker he should be compensated for his fine efforts. He's a good reason why I will recommend your company to my friends
- Repeat customer
Product:
New Canaan, CT
Travis was awesome friendly fully informative cheerful in hi demand day
- Ann Mundiger
Product:
Norwalk, CT
I would give Precision a 5 star rating. Out service technician Travis Thornton was great!!!!! I would recommend Travis to anyone. I also would recommend Precision Overhead Garage Door Service to anyone. Thank you, for great service. Jim
- Jim DeCarlo
Product:
Fairfield, CT
Staff and technician were courteous, knowledgeable, and efficient. I called late afternoon day one and day two the door was fixed. When I replace my garage door openers within the next year, Precision will be doing the job.
- Bob Rowley
Greenwich, CT
Five stars! Best service experience. Great appointment setting and knowledgeable product recommendations over the phone. Installation rep was amazing and helpful. Prompt for scheduled appt. and offered great detailed training on product and warranty. Wish more companies would follow this model from start to finish! Would highly recommend to others.
- Lori Genaro
Service Provided:
Product:
Service Technician Team : Leo R
Fairfield, CT
Service was prompt and friendly. Work done very quickly and price was fair.
- Gilbert Rodriguez
Product:
Stamford, CT
Excellent service! The technician Leo Rosado was extremely nice, professional, and knowledgeable. He gave a thorough inspection of the door and opener and then explained exactly what was causing the issues I was having as well as the recommended solution. He completed the work in a timely and complete fashion and then took the time to review what he had done. I would definitely use this service again. Thank you!
- Liz Cuccovia
Stamford, CT
Totally hassle free. Called them, they came on time the next day, and they got it working like new in a single visit.
- NR
Stamford, CT
Review was interrupted. I was saying that I wish all service people had the ability and patience, that Travis has, as well as a very pleasant personality. Six stars. Malcolm Barnum
- Malcolm Barnum
Greenwich, CT
Your technician is pleasant, knowledgeable and a pleasure to work with. Completing the job to my total satisfaction.
- Kevin Deacon
Thanks for the review, Kevin!
Product:
Stamford, CT
garage door repair - Rick the repairman was vey professional. did a great job working with my 'old' equipment. reviewed the options for repair or total replacement, but no hard sell or pressure. went with repair based on total replacement cost. Thanks for a job well done.
- Chris Fecinta
Fairfield, CT
Leo was great! Would absolutely recommend!
- Steve Abbott
New Canaan, CT
I first contacted your company about two years ago and was impressed with your service. When a problem arose this morning, Saturday, I phoned but was afraid you would be closed. Not so. A very polite, efficient and friendly voice answered the phone and promptly dispatched a technician, Travis. Travis assessed the situation, we discussed purchasing a new door -- no pressure, no hard sell, just facts and good advice. We are now waiting for our new door! Thank you to all for your fine service.
- Andrew Tarnowski
Product:
Stamford, CT
The technician came on schedule and did a very good job of figuring out why our garage door was occasionally sticking and jamming. He fixed the problem (worn out parts in the cables, pulleys, and springs) after first giving me a decent range of three estimates for repairs: cheap, medium, and expensive with warrantees to match. I felt like I was in good hands, especially after calling another vendor a few weeks before who couldn't find the problem and basically tried to sell me an entirely new door.
- John Magoun
Product:
Greenwich, CT
Excellent work and performed professionally.
- Greg Guida
Product:
Stamford, CT
Needed service and saw your website after. Google search. Chose to call you for your claim 24/7 within 4 hrs guaranteed. After calling, your customer service person claimed there wouldn't be anyone available till Monday. I was disappointed and ticked off after my interpretation of your web site. I thought it was really misleading. However your customer rep put me on hold and was able to fined one of your technicians Leo to come out by 3:30. I was happy at the reply. Turns out my out let has broken where door opener is plugged in. Leo helped me get things set up till I have an electrician repair the outlet. I'll be reaching out to your company in the future when I need service or new equipment. Thanks Steve Seager
- Steve Seager
Norwalk, CT
Your technician, Leo R, was very competent and professional and very reliable. He is a real value add to your company and genuinely deserves 5 stars for his work and skillful interaction with your customers.
- Toni Vala
Fairfield, CT
Five stars! Thier Tech Leo was the best, personable and knowledgeable. We highly recommend them!
- Joan Robb
Fairfield, CT
I found Precision Door Service through the Value Pak mailer. Leo arrived on time, competently evaluated my problem and reviewed my service options. He performed the service efficiently and professionally. I appreciated how he answered all my questions, even ones about future services. Of particular note, I really liked the email appointment confirmation and the "get to know your Tech" photos.
- Susan Ferency
Greenwich, CT
A great experience , Leo was very knowledgeable !!! Would recommend . Thank you , mrs. Baruno
- Jerry Baruno
Fairfield, CT
Very happy with the service. Technician (Rick Coleman) was on time and did an excellent job.
- Michael Lombardo
(203) 297-8907
(203) 297-8907(914) 215-1933
(914) 215-1933(845) 288-4589
(845) 288-4589(845) 288-4609
(845) 288-4609(845) 288-4592
(845) 288-4592
5 star rating. The company that installed and repaired my garage door did not perform to my satisfaction last time: no show one time and then unable to make appt. because the workman left his tools at another job. Precision verified appt date/time by email with a picture of the repairman expected to do the work. He was on time and a pleasure to work with. The door opener was fixed quickly. He did bring to my attention a frayed cable and even though I did have the additional work done there was no "hard sell" to do the work.
- Anne Byrne