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Read what people are saying
about Precision Door in:
Norwalk, CT
Precision Door of the Tri-State Areahas received 90 reviews, averaging 4.97 Stars:
Norwalk, CT
Thank you for brining this to our attention. We have corrected the issue and are happy that we have another satisfied customer.
Product:
Norwalk, CT
Great service. Travis arrived on time to replace springs and safety cables on one my garage doors. He made several recommendations and performed the repair I requested. He was professional, courteous and made the repairs efficiently and in a timely fashion, and was finished within a half hour.
- B Klein
Thank you Mrs Klein for the review. We need feedback from our customers to improve our business. It helps us to understand how we are doing. Doug
Product:
Norwalk, CT
Professional, knowledgable, friendly, and fast!
- John Curran
Product:
Norwalk, CT
Quick service appreciate the email and phone notification
- Rupa Knishna
Rupa, That's good to know. We started sending out confirmation emails recently and most of our customers absolutely love it There is nothing worse then waiting for a repairman that never shows up. Best wishes Doug
Product:
Norwalk, CT
I had a new garage door opener installed a year go with Precision Door. Their customer service staff is friendly and very accommodating. The service is fast and efficient and I have been extremely happy with all of my interactions with Precision Door technicians and customer service staff.
- Traci Lashley
Product:
Norwalk, CT
Travis was wonderful to work with. He's serviced the doors in the past and was very familiar with our home. He offered 2 solutions to solve the problem and was very clear with the cost for both which allowed us to make the best decision on how to fix the problem. The work was completed in a timely manner and all is working properly. Thanks again for the help Travis!
- Kelly and jeff Danziger
Product:
Norwalk, CT
I wasn't expecting an appointment because of the holiday weekend, so I was pleasantly surprised. My repair was done in the time frame given and very fast and thorough. Also knowing ahead of time of the person coming to your home is a nice touch. Will definitely refer family and friends to Precision.
- kevin lyons
Product:
Norwalk, CT
We were happy that the intallation of our new replacement garage door opener was done in less that 24 hours from the time we ordered it. Our tech was very friendly and professional during the installation and willing to answer all our questions regardless of how many and trivial they may be.
- James Baker
Product:
Norwalk, CT
I was very impressed with the professional service we received by our technician, Brian. He was extremely knowledgable about the type of repair we needed and explained why the system failed, as well as how the repair was going to be done. All of this gave me a better understanding of our garage door
- Jessica Zelen
Product:
Norwalk, CT
Travis came and took care of business in a polite, non-aggressive, professional manner! The whole process was simple and hassle free.
- Anthony Guevara
Product:
Norwalk, CT
Leo R was my technician. He was able to solve the problem quickly and did a great job checking both garage doors. It was easy to make an appointment and he arrived on time. This company has been very reliable.
- Jill Evans
Norwalk, CT
The technician was polite and professional and gave me options as to how I could fix the door at different price points. He was trustworthy and did a great job on the installation.
- Susan Flinn
Product:
Norwalk, CT
Excellent - good service and good value. Thank you to Brian for good work.
- Richard Lyons
Product:
Norwalk, CT
Precision Door Service came very highly recommended and they did not disappoint. Travis, was extremely professional and informative. He explained what needed to be done, explained the costs and the timing. Overall I couldn't be happier with the decision to use PDS.
- Adam Cross
Product:
Norwalk, CT
We found Precision on the Internet, read the reviews, and after speaking with a few other companies we decided to give Precision a try. Our decision was also based on the professionalism and knowledge of the customer service associate I spoke to. I now regret not taking down her name as she was extremely helpful. Bottom line, we are very pleased with our decision. Travis Thornton was the service technician who serviced our door and showed us the same courtesy, professionalism, and knowledge we first experienced over the phone. I would most definitely call Precision again should we need them in the future, and we highly recommend their services. Thanks Precision for a well done and affordable job.
- Remo & Gigi Iamunno
Product:
Norwalk, CT
I thought the service I received was excellent. I called and within an hour I had a technician arrive at my house. My technician, Travis, was very knowledgeable and experienced. He was able to explain what was wrong with the garage in a way I could understand and repaired it thoroughly and properly.
- Jewely Heaphy
Product:
Norwalk, CT
Fantastic. Said they would be here between 8-12. I got a call about 8:15 and Justin said he'd be here in 10-15 minutes. He was. He analyzed the problem and fixed it in 20 minutes or so. But here is the real news. He figured out that the reason the door was sticking was because I had painted the wall beside the track, not the track itself, and that was preventing the track from flexing enough to allow the door to close smoothly. I think that was fantastic, real service and knowledge! Way to go Justin.
- Dennis Stevens
Product:
Norwalk, CT
I was very happy with the service I received and the service technician was very helpful and nice.
- anne rubolino
Product:
Norwalk, CT
You installed my Liftmaster 2 years ago and I thought it was a job well done. I believe Travis did that installation. This time I required a service call to repair the wall button. I found your technician, Darren, to be very courteous and professional. He arrived on time and diagnosed and fixed the problem quickly. You have very good technicians I would definitely call Precision again for all of my garage door needs.
- peggy white
Product:
Norwalk, CT
I was happy with justin courteous & professional service. He was on time and called ahead. I have two toddlers & it's hard watching them and standing by for a repair service. Justin understood this and went out of his way to assist me. Thank you
- Blanca Merced
Product:
Norwalk, CT
TRAVIS, WAS POLITE AND EXPLAINED MY OPTIONS CAREFULLY. HE WAS QUICK AND DID A GOOD JOB. GEORGE T.
- george travers
Product:
Norwalk, CT
Darren was great. Explained everything completely and was very nice. (even my Dog liked him:)Price was good as was the warranty. Showed up on time and completed installation in no time. I would definitely recommend Precision (and Darren).
- Greg Ziebell
Product:
Norwalk, CT
I received excellent service in a polite professional way! You need more technician like Travis, and your business will be successful. Thank you.
- alexander donder
Product:
Norwalk, CT
Friendly knowledgeable timely service.
- Frank Otoole
Product:
Norwalk, CT
Thank you for your quick availability and excellent service. My technician was very knowledgeable and I was impressed with how quickly he was able to replace our broken garage door opener with a new one that is so much better and quieter than the one we had - we love it!
- Monique Mims
Service Provided:
Product:
Service Technician Team : Leo R
Norwalk, CT
I decided to use your company because of your add in the phone book. True to your add your employees are very professional. Darren did a great job explaining my options,and the work was done efficiently and in a timely manner.
- David Cocchia
Product:
Norwalk, CT
I would highly recommend your services. Darren was professional, honest and knowledgable. He drove back to Mamaoroneck and back to Norwalk on a Friday afternoon for the part we needed. I was extremely impressed and grateful.
- Roseanne Cundari
Product:
Norwalk, CT
We originally wanted to have our existing garage door repaired but found that the needed parts were no longer available. Your repair rep showed us a few samples of new doors and we selected one on the spot. The installation technician was prompt & very professional- something you do not see a lot of today I'm sorry to say. Our sincere thanks for a job well done.
- Joe or Margaret Daley
Product:
Norwalk, CT
Our technicians were friendly, professional and suggested useful ideas to make our complicated installation go smoothly. Thank you!
- Brian A
Product:
Norwalk, CT
Darren O'dell is a true asset to Precision Door. Darren was on time, courteous, and superbly efficient. As a small business owner myself, I'd love to have a Darren on my team. With thanks for a job well done. Sincerely, Gordon W. Harris
- Gordon W. Harris
Product:
(203) 297-8907
(203) 297-8907(914) 215-1933
(914) 215-1933(845) 288-4589
(845) 288-4589(845) 288-4609
(845) 288-4609(845) 288-4592
(845) 288-4592
I purchased a new garage door opener / installation yesterday and was asked to review the experience and technician. I'm happy to do so but the email I received contained a link that didn't work and it was from an email that doesn't accept reply emails. I tried to find a way to do so on the website but it seems you can't. Brian was professional punctual, courteous, and helpful.
- Dawn Savarese