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about Precision Door in:
Orange County, NY
Precision Door of the Tri-State Areahas received 199 reviews, averaging 4.92 Stars:
New Windsor, NY
Washingtonville, NY
Door install went ok. 2nd tech showed up hours later and a 3rd guy sat in my driveway on the cell phone most of the day, it was a manager who never introduced himself to a paying customer...RUDE. 3 of the insulation panels had kinks in them and the installation tech told me that he made a note of it and someone would get back to me to put them in....that was months ago still no body has called or showed up to replace the insulation panels. Fast to ask for the 2nd payment of the job and then they forget you if it's a warranty item. My advice if there's anything wrong with the doors when they show up after the install...dont pay the 2nd half of the payment until all work and materials are installed and see how fast then they come back. I paid 3400 for this job so I expected perfect materials as promised....next time shop around.
- Mario Rodriguez
Goshen, NY
Very pleased with the attention to detail and quick response to our concerns.
- John Hopkins
Product:
Cornwall, NY
Jesse, my technician was wonderful...he was professional, knowledgeable, confident, helpful as well as a very nice person. He was careful to fully explain the workings and warranty information.
- Judy Grehl
Monroe, NY
Great service. Would request Jared next and every time I need service.
- Vincent Depaolo
Washingtonville, NY
We want to Thank Precision door for a great job. Malek and Anthony worked neatly, did a great job, truly an asset for Precision. These gentlemen were professional and explained door installation and door opener operations. Very happy Thank you
- Richard Molfese
Montgomery, NY
Think I overpaid for spring, but happy with the results. Technician was professional and thorough.
- Charles Johnson
Product:
Middletown, NY
We chose Precision because they had such good customer reviews. They scheduled our visit quickly at our convenience. We have a 2 car garage but only had 1 garage door opener (that was 19 years old). Prices were reasonable including installation so we decided to purchase 2 belt drive units and they are much more quiet than our previous unit and working out great. I would recommend Precision for all your garage door needs.
- Bill Newman
Woodbury, NY
Jarred was very professional and explained the details of the repair in a simple, yet complete fashion. Thank you for your services and we would definitely recommend him. 5 stars!
- Rosemary Matthew
Newburgh, NY
Precision Door Service was excellent and my technician, Jared Wentzel was outstanding! He called to notify me of his arrival, he was on-time, he reviewed the situation and made the proper recommendations and he repaired my garage door very quickly and left my garage clean. I recommend getting their rebuild package with the 10yr warranty...for a little more money you receive a complete rebuild and years of protection. I highly recommend them - Nick in Middle Hope.....
- Nick Christiano
Product:
Walden, NY
5 star
- Mathew Steichen
Product:
Monroe, NY
I called Precision and they came out the same day. I've never had a call back on the same day from anyone so we were impressed. Jared checked and troubleshooted the system . Upon replacing parts it was determined that a new unit was needed. Jared worked on the unit into the evening to make sure we were satisfied We now have a new system and hope to have it for years to come. Jared was a real Pro. Thank You!
- Ron Mutone
Product:
Walden, NY
Jesse did an excellent job. Very professional.
- Vincent Battaglia
Monroe, NY
Very pleased with the service and expertise that our service technician Jesse P. provided today. Jesse was on time, curteous, and knowledgeable about our options concerning the replacement our current garage door.
- Amy Fonyi
Cornwall on Hudson, NY
Installers showed up on time with a prior phone call letting me know when they would be there. Did a great job installing new door and opener neat and clean I had nothing to do except enjoy my new door. Highly recommend 5 star service
- John Latimer
Middletown, NY
Polite,professional service from telephone call to make appointment to technician telephone call prior to arrival, service and repair. Thank you.
- Deborah G
Product:
Montgomery, NY
My garage door looks awful. The tech used screws too long and stick out about an inch. Now it's going to take a week before a supervisor comes to asses the damage
- Lisa Greene
Product:
Woodbury, NY
I saw an ad for ties meant and cold and was very well treated by the person who answered the phone as well as the technician who came
- Ann Caccia
New Windsor, NY
Contacted them same day. Jared came and did a wonderful job within a 1/2 hour. Garage door functions perfectly. I will definitely use them again if necessary.
- Angel Maldonado
Woodbury, NY
jarred, our serviceman was very professional and did a great job. 5 stars
- Gary Schliskin
Middletown, NY
I want to thank you for the punctuality of your technician..... 2) I appreciated the suggestions and information provided in order to make a sensible decision... I can see why you have such a high rating.. I would definitely recommend you service to anyone.... Thank you
- Luigi Panetta
Newburgh, NY
So far my experience with precision doors five-star rating very professional friendly technicians right on time met today with Jesse and Malik to go over the removal of my old door and installation of a new garage door and put a deposit on the new door looking forward to see how the installation goes
- George Melita
Middletown, NY
Prompt service. Very informative and friendly. Would not hesitate to recommend!
- Emil Norman
Washingtonville, NY
Very nice, quick and Efficient and knowledgeable.
- Robert Smith
Product:
Warwick, NY
Jesse was very personable and an excellent technician. He explained everything to me and was very thorough. A job well done.
- Donald Robbins
Goshen, NY
Jared and Dave did a great job. They came to the house and were well versed and extremely professional. I told them what I wanted to do and the budget I had to work with. They presented the best solution and I gladly put them to work. When I go to purchase my new doors I will give them the first opportunity to provide an estimate.
- Joseph Canale
Product:
Monroe, NY
The guys were great, professional, and timely. Would definitely recommend your group to others.
- Tom Alcide
Washingtonville, NY
The technician was friendly and competent
- Patrick Blaine
Walden, NY
Great job by both technicians...
- Richard sch 3/22 Communiello
Washingtonville, NY
What a great find! Our garage door came unhinged from the rails, and it was a matter of time before this 18' door collapsed on my car. Jesse P. was sent over to save the day! He was very professional, explained to me the situation and gave me the amount of what it would cost to fix it. In addition, he suggested I change the rails on the entire garage door if I wanted to eliminate the noise. He wasn't kidding, my garage door for the past decade always sounded like Jacob Marley's chains in Charles Dicken's, A Christmas Carol. I always thought that noise was normal. Boy was I wrong! Ha! Now, my husband can come in through the garage and not wake up my 19 month old since the garage door is so silent. He upgraded me to a lift master that I can operate from my vehicle and I feel like I am up to date with the tech society. Thank you Jesse and thank you Precision for giving us such excellent service.
- Margarita Flatt
(203) 297-8907
(203) 297-8907(914) 215-1933
(914) 215-1933(845) 288-4589
(845) 288-4589(845) 288-4609
(845) 288-4609(845) 288-4592
(845) 288-4592
In March 2017, I had Precision Overhead Garage Doors install 2 Doors. On October 30, 2018, the lock assemblies came loose and the handles on both doors were falling off. The technician Luke Stachura explained to me the reason. Quite simply, when the door lock assembly was installed, the cylinder was not centered properly. As for the handles, the bolts had nothing to grip onto because the doors are hollow at the bottom. Luke, drove the bolts straight thru to the the inside and then fastened a nut to secure each handle. In my opinion, Luke should be a supervisor training the technicians. Luke, knew exactly what needed to be executed to resolve both issues. We are extremely pleased with the resolution implemented.
- Francis Rich