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Read what people are saying
about Precision Door in:

Orange County, NY

Precision Door of the Tri-State Area
has received 199 reviews, averaging 4.92 Stars:
1 2 3 4 5
Review:

Ryan and his colleague ( I think his name was Andy) were very professional and courteous. They took their time to explain to me the issue and tips on how to maintain the door. The end result seems very nice. I purchased a few things, but the form below only allowed for 1 option.

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A Response from: Doug Bencsko

Hi Mr. Kulemani! Thank you for choosing Precision and for leaving a review! Reviews help homeowners know that Precision is trusted and used by others.

Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

WOW!!!! What an absolute pleasure it was to work with Precision. In my 35 year corporate career, I have never experienced customer service to this level. From the first call until the finish of the job they are professionals. They are quick to respond, explain everything, and the work is to a superior level. And their pricing is spot on where internet searches say it should. Have no worries using Precision. They will impress you.

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A Response from: Doug Bencsko

WOW Timmy!!!! Thank you for such a wonderful regarding your recent experience with Precision! Reviews like this one help homeowners know Precision is a name you can trust for your garage door needs! Customer satisfaction is very important to us, from the very first phone call to the repair itself! Thanks for choosing Precision!

Luke S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Luke S
Review:

Luke did a great job fixing our door problem. He knew exactly what to do and fixed it quickly!

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Luke S Service Provided:
Garage Door Opener Repair

Technician: Luke S
Review:

Great service. I will def use again.

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Luke S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Luke S
Review:

Would definitely recommend. Fast service and very professional

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Luke S Service Provided:
Garage Door Repair

Technician: Luke S
Review:

Luke Stachura and helper Chris did a fantastic job today! Not only did they arrive early (basically unheard-of these days), but they were attentive and friendly. They took the time to answer all my questions (and I had quite a few!) and walked through my options in a non-pressured way. I am also super impressed with Precision’s services that were “ancillary” to today’s visit—prompt, frequent, informative texts confirming my appointment and tracking technician arrival time, and quick connection to a human being when I called (just yesterday!) to make an appointment. Thanks again! You are model to your peers!

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A Response from: Doug Bencsko

Hi Gabrielle! Communication about who will arrive and when helps homeowners know Precision is a name you can trust. Customer satisfaction from the very first phone call to the garage door service by the technicians is very important to us. We look forward to helping you with any future garage door needs.

Luke S Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Luke S
Review:

I was very pleased with the service provided by your company. Jesse arrived promptly and was able to quickly diagnose the issue I was having with my garage door opener. He is extremely courteous, friendly, knowledgeable and professional, and he was able to make the necessary repair within a short period of time. Jesse provided a very positive experience. He represents your company well, and I'll certainly be contacting your firm again if I have any future needs with regard to my garage doors.

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A Response from: Doug Bencsko

Hey John! Thank you for taking the time to leave a review regarding your recent experience with Precision. Jesse is a great part of the Precision team, so we appreciate you taking the time to acknowledge his skills and professionalism. We look forward to helping you with any future garage door needs!

Jesse P Service Provided:
Garage Door Opener Repair

Technician: Jesse P
Review:

Good job, on time, made all necessary repairs, will hire again.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Excellent! The technician came on a Sunday and arrived early! The customer service was amazing from the minute I called to the completed service. I will use this company from now on for both my home and business overhead doors.

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A Response from: Doug Bencsko

Hi Hagen! Thank you for the kind words regarding your garage door service with Precision. Customer satisfaction is very important to us, from the very first phone call to the garage door spring repair. We look forward to helping you with any future garage door needs! Thanks for choosing Precision!

Jesse P Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jesse P
Review:

Excellent service, refreshing to deal with a professional operation. Technician very knowledgeable and courteous. Highly recommended.

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Luke S Service Provided:
Garage Door Opener Repair

Product:
Opener

Technician: Luke S
Review:

Yesterday the spring on my garage door snapped. Within less then 24 hours the repairs were completed by Chris. All new hardware was installed. Chris was kind and explained everything to me. I ended up getting both garage doors repaired. They are quiet and look brand new. Chris was able to complete the work efficiently and professionally and was very informative. I would definately use Precision in the near future. And all installation came with a 5 year warranty at no additional cost. Thank-you Chris garage doors run amazing Heidi

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A Response from: Doug Bencsko

Hey Heidi! We're happy to hear Chris was able to help you with your garage door issue. New hardware can help your door run smoother and more quietly. We look forward to helping you with any future garage door needs!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Jesse the technician was knowledgeable and patient, a pleasure to deal with. The prices for repairs are very, very high. I was in a bind because I took the day off from work to get the job done, but I’ll never use Precision again.

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Jesse P Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Jesse P
Review:

I had a protection agreement with Sears. They came out and the agreement covered next to nothing. Not only did they want to charge me an arm and a leg for the repair, but the parts that needed to be ordered would have taken three weeks to get. I called Precision. Not only were they professional and accomodating, but the parts were on their truck ready for installation. My Technician Jesse P. was AWESOME !!!! THANK YOU !!!!

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A Response from: Doug Bencsko

Hi Jose! Sorry to hear about the trouble you had to go through, but glad Jesse was able to come out and help with your garage door repair! Having fully stocked trucks helps save you time and money so you can get the job done in just one appointment! Thank you for choosing Precision!

Jesse P Service Provided:
Garage Door Repair

Product:
Springs

Technician: Jesse P
Review:

Ryan Patrick was very professional. He was informative and I am very happy with his performance. I highly recommend him.

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A Response from: Doug Bencsko

Thanks for the kind words, Paulette! We love to hear about the impression our techs make when they're out servicing garage doors! So happy Ryan Patrick was able to help with your garage door needs.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Outstanding customer service experience from my initial call to Beth. Beth was very professional and started the process moving. Jesse P. did my garage door repair, was extremely knowledgeable and professional. I would 100% recommend this company to everyone for all their garage door needs. I rate this company a 12 out of 10!

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A Response from: Doug Bencsko

We would rate this review a 12 out of 10, David! Customer satisfaction is very important to us, from the first phone call with a customer service representative to the professional garage door repair! We want you to have a smooth, worry free experience when you choose Precision for your garage door needs!

Jesse P Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Technician: Jesse P
Review:

My garage door was suspended in the air stuck, and Ryan came and realized the danger of the situation took control . Very polite and efficient. I was very pleased with his professionalisms.

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A Response from: Doug Bencsko

Wow Vernon! The safety of our customers and employees is very important to us! We're so glad Ryan was able to safely get your garage door back into working order! Thank you for choosing Precision!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Jesse came out he was professional and efficient... I requested him due to working with him before. I appreciate everything. Thank you

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Jesse P Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Jesse P
Review:

My tech luke stachura was great he explained everything to me and he was very respectful and fast on the job he knew exactly what he was doing too.

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A Response from: Doug Bencsko

Thanks for the review, Stefanie! Our techs know how important your time is, so they work quickly and efficiently, without sacrificing quality! Thank you for choosing Precision!

Luke S Service Provided:
Garage Door Repair

Product:
Springs

Technician: Luke S
Review:

Jared was very knowledgeable, punctual, kind, respectful and very patient. I had a lot of questions and he answered them all. He wiped everything he touched and I appreciated it. I would like new doors and will DEFINITELY call on Precision when I’m ready. Thank you very much! Satisfied Customer

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A Response from: Doug Bencsko

Thanks for the review, Myrtha! We're glad Jared was able to help you with your garage door needs. We look forward to helping you with those new garage doors!

Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Review:

Ryan Murphy , whom had come before to install a new garage opener in my house, was excellent. Always personable, knowledgeable and was able to diagnose the issue quickly. He is an asset to your company. I also appreciated that I called yesterday and received service today.

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A Response from: Doug Bencsko

Thanks for the review, Holly! Ryan is a wonderful part of the Precision team and we appreciate you taking the time to acknowledge his skills and professionalism! Thank you for choosing Precision for your garage door repair.

Service Provided:
Garage Door Repair

Review:

Professional and friendly.

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A Response from: Doug Bencsko

Thanks for the review, Ruth!

Luke S Service Provided:
Garage Door Repair

Technician: Luke S
Review:

Precision Doors delivers a superior product with outstanding install. The technicians are all knowledgeable, professional, and selected for their talents in customer interactions. All questions were answered completely and to our satisfaction, and the craftmanship exceeded our expectations. Our installation technician, Anthony, even adjusted our existing garage door openers to mate perfectly with the new doors. He was extremely disciplined in his COVID-19 protocol adherence, wearing his mask the entire time of the visit, even when outdoors while working on the exterior of the garage doors with no else around. Highly recommend this company!

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A Response from: Doug Bencsko

Thanks for the review, Matthew! The health and safety of our customers and employees is very important to us, whether it be COVID-19 protocols or making sure your garage door openers and doors are working together flawlessly! Thank you for choosing Precision for your new garage door installation!

Anthony B Service Provided:
Install Garage Doors

Product:
Garage Doors

Leadership Team: Anthony B
Review:

The technician was a nice, knowledgeable guy who gave me options on how to fix the problem

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A Response from: Doug Bencsko

Thank you for the review, Rosemarie. We love hearing that our technicians are representing our company well and continuing to prove Precision is a name you can trust. Thanks for choosing Precision for your garage door needs!

Jesse P Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Jesse P
Review:

Jesse had shown up on the date and time scheduled. Very cordial and friendly. He went over everything needed to have my two garage doors replaced. He knew what was needed and didn’t try to sell me anything I didn’t want. I am looking forward to meet the rest of the team when it comes time to fr the install.

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A Response from: Doug Bencsko

Thank you for your review, Thomas! We're looking forward to working with you for your garage door replacements. Thank you so much for choosing Precision Garage Door.

Jesse P Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Jesse P
Review:

Thanks for the friendly and timely service in giving us an estimate for new doors. The experience was great for us all around!

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Luke S Service Provided:
Install Garage Doors

Technician: Luke S
Review:

It's such a pleasure to deal with a business with such excellent customer service. Professional, prompt, and great communication. Anthony was great and we couldn't be happier with the job he did.

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Anthony B Service Provided:
Garage Door Opener Install

Product:
Garage Doors

Leadership Team: Anthony B
Review:

It was a pleasure to work with your team. Starting with Stacey in design picking out the doors to Malik who installed everything in the time quoted. Both are friendly and professional, thank you all.

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Malik D Service Provided:
Install Garage Doors

Product:
Belt Drive Garage Door Opener

Service Technician Team : Malik D
Review:

Best service ever. We are very happy with the excellent service and customer service

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Luke S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Luke S
Review:

Malik came and replaced our fifty-year-old garage doors! Wow, the door look great, and roll up and down so smoothly. What a wonderful upgrade. Thank you so much! We are very happy with our new doors.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Chris was very professional, answered all our questions and a detailed description of the product and installation process

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Service Provided:
Install Garage Doors

Product:
Garage Doors

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Fairfield County

(203) 297-8907

(203) 297-8907
Westchester County

(914) 215-1933

(914) 215-1933
Orange County

(845) 288-4589

(845) 288-4589
Rockland County

(845) 288-4609

(845) 288-4609
Putnam County

(845) 288-4592

(845) 288-4592
Fairfield County CT
Office: 203 297-8907
765 Post Road
2B

Fairfield, CT 06824
Westchester County
Office: 914 215-1933
628 Waverly Ave
Unit C

Mamaroneck, NY 10543
Hudson Valley
Office: 845 288-4609
1073 RT 94
Unit 24

New Windsor, NY 12553